Crm Executive
Job Description
• Build and maintaining profitable relationships with key customers.
• Oversee the relationship with customers handled by your team.
• Resolve customer complaints quickly and efficiently.
• Keep customers updated on the latest products in order to increase sales.
• Expand the customer base by upselling and cross-selling.
• Understand key customer individual needs and addressing these.
• Meet with managers in the organisation to plan strategically.
• Conduct business reviews using CRM programmes.
• Know your competition and strategies accordingly.
• A minimum of 3 years' experience.
• Excellent interpersonal and communication skills.
• Proficient in all Microsoft applications.
• Superior product knowledge.
• A team player with leadership skills.
• Maintain a positive attitude focussed on customer satisfaction.
• A bachelor's degree in Administration or related field.
Job Type: Full-time
Pay: ?15,565.97 - ?25,217.83 per month
Benefits:
• Provident Fund
Schedule:
• Day shift
Supplemental Pay:
• Performance bonus
• Yearly bonus
Experience:
• B2B sales: 1 year (Required)
Work Location: In person
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Job Detail
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Job IdJD3531957
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationHR, IN, India
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EducationNot mentioned
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ExperienceYear