Crm Executive (female)
Job Description
Job description
Roles and Responsibilities :
• Must have good communication over both English.
• Must have good working on Excel and MS office.
• Must have good skills on drafting.
• Answer incoming calls from customers, answer inquiries, resolve complaints.
• An efficient Customer Service Executive must make sure that the complaints made by customers are genuine and then must try to resolve them or propose a solution which helps the customer.
• Overseeing the customer service process.
Role: Customer Retention - Voice / Blended
Industry Type: BPO / Call Centre
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Voice / Blended
Job Types: Full-time, Permanent
Pay: ?12,000.00 - ?17,000.00 per month
Benefits:
• Cell phone reimbursement
• Health insurance
• Provident Fund
Schedule:
• Day shift
Supplemental Pay:
• Yearly bonus
Application Question(s):
• English comunication skills is prefered , If you have good communication skills in English then reply with Yes.
Experience:
• CRM: 1 year (Preferred)
Work Location: In person
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Job Detail
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Job IdJD3564466
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCT, IN, India
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EducationNot mentioned
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ExperienceYear