Job Description

Job Title: CRM associate/ executive - ON SITE job

Ruhe, India's biggest digital brand in Kitchen& Bath fittings space, is looking for a new member in Customer Relationship Management Team.

Role : Customer relationship management (full time)

Location : NSP, Delhi. (only candidates from delhi are eligible)

Immediate Joiners required
Freshers are also welcome

Responsibilities

1. Develop and nurture relationships with assigned clients through regular communication, meetings, and interactions.

2. Act as the primary point of contact for client inquiries, requests, and escalations, and ensure timely and effective resolution.

3. Understand clients' business objectives, challenges, and opportunities to provide tailored solutions and support.

4. Collaborate with internal teams, including Sales, Operations, and Product Development, to address client needs and deliver value-added services. .

5. Maintain accurate and up-to-date records of client interactions, transactions, and preferences.

Requirements:

1. A Bachelor's Degree ( Freshers may also apply)

2. Excellent interpersonal and communication skills, with the ability to build rapport and trust with clients at all levels.

3. Strong problem-solving and decision-making abilities.

4. Proficiency in CRM software and Microsoft Office applications.

5. Ability to work independently and collaboratively in a fast-paced, dynamic environment.

6. Positive attitude, resilience, and a customer-centric mindset.

7. Prior experience in the industry or knowledge of relevant products or services is a plus

Interested or suitable candidates may apply here: https://ruheindia.com/pages/career

To know more about us, visit : •https://in.linkedin.com/company/ruheindia• or •https://ruheindia.com/•

Job Type: Full-time

Pay: ?20,000.00 - ?25,000.00 per month

Benefits:

• Flexible schedule

Schedule:

• Fixed shift
• Morning shift

Application Question(s):

• Rate yourself in English language (spoken) on a scale of 1 to 10
• Where do you live at present , where are you living ( ex: Delhi , Faridabad, Gurugram , Jaipur)
• Current or Last salary

Experience:

• Customer service: 1 year (Preferred)

Work Location: Remote