Job Description

:CRES:CO-Technical Team
Grade:
Business: Support Services Department:\xef\xbf\xbd Corporate Real Estate Services Sub-Department:
Location:
About Corporate Real Estate Services (CRES)\xef\xbf\xbd CRES provides support to all business functions on Annual Branch/Office Network Expansion Plan of the Bank, Upkeep & Maintenance of existing branches & offices, Safety & Security and Administration including other Offices like RAC, Currency Chests and Regional Office.\xef\xbf\xbd The department plays significant role as it deals with multiple internal/external stakeholders including vendors, various business teams and its verticals, F&A, compliance, audit etc. to ensure uninterrupted branch operations and safety of the employees besides implementing the ideas that brings cost & energy efficiencies, reductions to cost of operations and improved turn-around-time
Key ResponsibilitiesTechnical & Rate Contracts:- Finalisation of specifications, design parameters for centralised rate contracts for all infra related purchases and co-ordinate with CPT team for rate contracts.- Value engineering on existing practices to derive possible efficiencies and circulate learnings to ground team for implementation.- Scoping details for centralized AMCs / contracts for AC, DG, UPS, Electrical Audits in co-ordination with CPT- Obtaining feedback from zones on no. of services provided by the vendor and service standard on periodic basis- Reviewing reports from zones on no. of electrical audits done and prepare actionable to avoid repetitive observations- Data analysis to be done identify the common nature of complaints and share with respective teams to arrive at a permanent solution- Assessment of Architect / turn key vendors (old as well as new) performance- Go To Team for all escalations in technical matters beyond resolution at zonal levels requiring more detailed technical assessment.- Coordinate with various CO business functions for alignment- driving and monitoring large and special projects such as Currency Chests, Large Office spaces, One Axis Kolkata, Noida sale of assets, etc.Special and strategic projects / initiatives :- assessing new products, doing POC, etc. and ensuring role outs if deemed fit and beneficial- sustainability projects and reporting for CSR such as energy efficiency initiatives, renewal energy, etc.- pursue options where Bank can earn certifications on efficiency in infra operations such as getting IGBC certifications in select buildings- driving and monitoring large and special projects such as Currency Chests, Large Office spaces, One Axis Kolkata, Noida sale of assets, etc.- cost rationalisation initiatives such as electricity, diesel consumption, capital cost and operational cost from CRES functions.Digitization & KPI / Dashboard updates (MIS):- co-ordinate with IT, Vendor and respective teams in CRES Department to draft and finalise the requirement documents- ensure integration with the existing modules available within the Bank for bringing out uninterrupted and unmanipulated results- conduct UATs and highlight the discrepancies identified for fixing the gaps- floating out communications to the users and officials for information- launch the modules- prepare Process DocumentationOn going:- prepare lessons and findings- action out outcomes from the monitoring platform and ensure corrections / completion required- identify the areas for any scope for improvement, accordingly initiate execution of the plan in co-ordination with IT- Monitor the projects in line with the activity schedule, provide periodic dashboards and presentations for update to ManagementCall Centre:- Periodic training to be imparted to Call Centre team leaders and team members- Minimum 50 Outbound calls to be done to the branchesTelecom:- Negotiate on the existing connections with the service provider for revision of rental plans based on the utilization.- Rental Plan Optimization of the connections based on the usage.- Manage centralized procurement of all branch dedicated and Data sims in order to maintain centralized control on the procurement and issuance of the COCP connections.- Processing of the billing process for all the telecom service providers for Pan India in order to achieve timely payment of statutory bills.- Handling all the queries, escalation and troubleshooting related to the COCP, PRI and Fixed line.MFD:- PAN India Canon MFD billing.- Linking of all the Canon MFD on e-maintenance Server by whitelisting all the Canon MFD\'s linked to the IP address.- Escalations pertaining to the Canon MFD PAN India.- Analysing the monthly consumption - Sharing the data to the Branches and offices of the monthly expenses- Ensuring the billing is as per the cost
QualificationsOptimal qualification for success on the job is:\xef\xbf\xbd Education \xef\xbf\xbdGraduate/Post Graduate in Law/Engineering with Good written/verbal communication\xef\xbf\xbd Experience- 3 \xef\xbf\xbd 7 years
Role Proficiencies:For successful execution of the job, a candidate should possess the following:\xef\xbf\xbd Knowledgeo Qualified Graduate/Post Graduate with good command on Englisho Knowledge of MS OfficeSkills:Refer to the About Company:Axis Bank is the third largest private sector bank in India. The Bank offers the entire spectrum of financial services to customer segments covering Large and Mid-Corporates, MSME, Agriculture and Retail Businesses. The Bank has a large footprint of 4,594 domestic branches (including extension counters) with 11,333 ATMs & 5,710 cash recyclers spread across the country as on 31st March, 2021. The Bank has 6 Virtual Centres and has over 1500 Virtual Relationship Managers as on 31st March 2021.The Overseas operations of the Bank are spread over eight international offices with branches at Singapore, Dubai (at DIFC) and Gift City-IBU; representative offices at Dhaka, Dubai, Abu Dhabi, Sharjah and an Overseas subsidiary at London, UK. The international offices focus on Corporate Lending, Trade Finance, Syndication, Investment Banking and Liability Businesses

Axis Bank