Job Description

As an Operations analyst you will be responsible to work independently to complete specific tasks in a process or a project. Ability to multi-task and innovate is a must. Job Summary As an Operations Analyst within our Credit Support team, you will have the opportunity to work independently on specific tasks within various projects. Your ability to multi-task and innovate will be crucial in meeting and exceeding our turnaround time and accuracy targets. You will be reviewing complex approval packages and underwriting documents, performing annual reviews of clients, and frequently liaising with Underwriters and Business Partners to ensure all necessary documents and information are in place. Your keen eye for detail and ability to manage exceptions will be key in this role. You will also have the chance to collaborate with other team members to achieve our business goals and contribute to initiatives aimed at improving team performance and processes Job Responsibilities -Meet and exceed the turnaround time and accuracy rate as per the specified target, Have an eye for details - Review the complex approval packages and Underwriting documents to perform annual review of clients - Frequently follow up with the Underwriters/Business Partners on the missing documents or required information to complete the BAU activities, manage exceptions and escalate timely if and when required. - Collaborate with other team members to achieve Business goals and contribute to initiatives to help improve team performance and processes - Demonstrate ability to work through large Excel base data and perform complex calculations - Be an Subject Matter Expert in the process and understand the upstream and downstream process - Take part in organization\'s initiatives to make the best out of the opportunities presented and be a part of JPMC\'s inclusive culture Required Qualifications, Skills and Capabilities - 3-5 years of experience in Banking/Financial Institution/Loan Operations/Underwriting - Candidate should be open to work in shifts - Strong communication and interpersonal skills - Ability to work well in a team environment and collaborate effectively with others - Attention to detail and ability to manage multiple tasks simultaneously - Strong problem-solving and critical thinking skills - Flexibility and adaptability to changing priorities and deadlines Preferred Qualifications, Skills and Capabilities - Bachelor\'s degree in Commerce/Accounting - Highly motivated to ensure high morale during stressful times - Attention to detail and ability to manage multiple tasks simultaneously - Proficiency in Microsoft Excel and other financial analysis tools

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