Job Description

Position Purpose:

The Loan Service team sits with the Credit Operations department within CIB IT and Operations in the bank. The Loan service team manages the events within the life cycle of a loan once a credit facility has been granted to a client (primarily corporate clients) and is split into 2 functions: the middle office function and the back office function. The responsibilities highlighted hereunder is part of the middle office function.

Direct Responsibilities:

Management of the life cycle of a corporate loan in the Loan Service Middle Office team:

- Consisting of vanilla loans, syndicated loans and bilateral structured loans.

- Ensures all processes and controls related to pre-booking (limit check, callback, etc) are performed in accordance with the team\'s established operational procedure and within the internal control framework of the bank.

- Communicates client\'s request to Treasury team to ensure the client\'s request is properly funded before actual drawdown.

- Management of the loan lifecycle in the bank\'s internal system in accordance with the client\'s instruction.

- Manages the post-booking loan events such as fee management, invoicing, chasing.

- Liaises with relevant stakeholders of the bank in case of abnormal events.

- Applies exceptional procedures as designed by the team where needed.

- Reporting and management of loan provisioning process in close co-ordination with Finance and dedicated front office desks for handling such types of loans.

Ensures operational excellence.

- Ensures timeline escalation and reporting of anomalies/incidents.

- Continuously ensures the operating procedures are reviewed and updated.

Change Management Task

- Support and/or contribute to change initiatives (regulatory, internal, etc), as requested by the regional/global Credit Ops office.

- Contribute to all internal and external audit audit missions.

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