Job Description

Job Overview:

We are looking for a detail-oriented Credit Control Executive to manage and optimize our company's cash flow through the efficient handling of receivables. The ideal candidate will be responsible for contacting customers regarding overdue payments, sending reminders, preparing collection reports, and ensuring timely follow-up. This role requires strong communication skills, basic Excel proficiency, and the ability to build relationships with customers to resolve payment issues.

Key Responsibilities:

• Cash Flow Management : Monitor and manage the company's receivables to ensure positive cash flow and minimal overdue accounts.
• Customer Communication : Contact customers via phone and email to follow up on overdue payments, send payment reminders, and negotiate payment terms where necessary.
• Reporting : Prepare daily, weekly, or monthly collection reports detailing overdue accounts, payment status, and actions taken.
• Email Drafting : Compose professional emails for reminders, payment requests, and account updates.
• Customer Visits : Occasionally visit customers to discuss outstanding payments and resolve any payment-related issues.
• Basic Excel Usage : Use Excel to track receivables, prepare reports, and monitor payment trends.
• Documentation : Maintain accurate records of all communications and transactions with customers.
• Collaboration : Work closely with the finance and sales teams to ensure accurate customer account details and smooth payment processing.

Key Skills & Qualifications:

• Basic knowledge of credit control and accounts receivable processes.
• Proficiency in Microsoft Excel for basic data entry, analysis, and report generation.
• Strong written and verbal communication skills for drafting emails and contacting customers.
• Ability to effectively negotiate with customers and manage disputes.
• Good organizational and time-management skills.
• Ability to work independently and handle multiple tasks simultaneously.
• Prior experience in credit control or a similar role is a plus but not required.

Desirable:

• Experience in customer relationship management.
• Knowledge of accounting software (e.g., QuickBooks, SAP, or similar tools).

Job Type: Full-time

Pay: From ?30,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Application Question(s):

• How soon you will able to join us?
• what is your current salary & expectation ?
• Do you have basic knowledge of credit control and accounts receivable processes? If yes ? for how many years. pls Elaborate
• Can you draft emails and contact customers effectively. Rate in between (1-10)

Education:

• Bachelor's (Required)

Experience:

• total work: 1 year (Required)

Work Location: In person

Application Deadline: 30/12/2024
Expected Start Date: 13/01/2025