Job Description

The Credit Collection Executive is responsible for ensuring timely fee collection from students, managing payment records, and maintaining a strong relationship with students to address any financial queries or concerns.
Contact : 8086002343

Key Responsibilities:

Fee Collection:

• Communicate with students to follow up on pending payments.
• Ensure timely collection of fees through calls, emails, or face-to-face meetings.

Payment Coordination:

• Provide detailed information regarding payment plans, deadlines, and procedures.
• Collaborate with the accounts team for accurate financial records.

Record Management:

• Maintain up-to-date payment records in the system.
• Generate periodic reports on collection status and outstanding dues.

Conflict Resolution:

• Address and resolve issues or concerns related to fee payments.
• Provide solutions to students facing financial difficulties while adhering to company policies.

Follow-Up:

• Implement effective follow-up processes to minimize overdue payments.
• Assist in creating payment reminders and notices.

Qualifications and Skills:

• Bachelor's degree in Finance, Business Administration, or related fields (preferred).
• Strong communication and interpersonal skills.
• Ability to work with numbers and attention to detail.
• Proficiency in MS Office and payment tracking software.
• Previous experience in credit collection or fee management is a plus.

Reports to: Student Success Manager / Relevant Department Head

Key Metrics:

• Timely collection of fees.
• Reduction in outstanding dues.
• Accuracy of payment records.

Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?20,000.00 per month

Benefits:

• Cell phone reimbursement
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)

Work Location: In person