Job Description

Customer Support Specialist responsibilities include:

Responding to customer queries in a timely and accurate way, via phone, email or chat Identifying customer needs and helping customers use specific features Analyzing and reporting product malfunctions Job brief
We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services.

Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who's able to earn our clients' trust. You should also be familiar with help desk software.

Job Type: Full-time

Pay: ?20,000.54 - ?32,000.09 per month

Benefits:

Health insurance Provident Fund
Schedule:

Rotational shift
Language:

Hindi (Preferred) English (Preferred)
Work Location: In person