Job Description

Job Title: Court Order Analyst
Location: Pune

About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Risk and Control Objective
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

Working Flexibly

Were committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers and clients needs. Whether you have family commitments or youre a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs

Hybrid Working

We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Were flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances These requests will be reviewed and agreed for a period of time i.e., will have a start and end date.
Please discuss the detail of the working pattern options for the role with the hiring manager.

Introduction:

The Court Orders team is primarily responsible for the receipt, analysis, validation and investigative response to comply with legal court orders submitted by issuing authorities through the supply of information or the fulfilment of freezing and restraint orders. All members of the Court Orders team are expected to contribute to each of these areas to ensure that the Bank and PS&I remain compliant with all, legal, regulatory and internal policies and standards.

The primary purpose for this role will be to receive, analyse and respond to court orders and other regulatory, judicial and legal documentation and log all requests and support provided on the Case Management System, that have been submitted by EU law enforcement agencies and regulatory bodies. The role holder will also be required to support wider criminal disruption efforts by identifying emerging threats and links in the court orders requests and ongoing or emerging investigations within the Bank. The role holder will work to the highest levels of integrity acting at all times to protect the reputation of Barclays, its colleagues and its customers.

What will you be doing?

Performance Management

• Keep informed of and promote knowledge of best practice in Court Orders, Investigations management, from both internal and external sources (from regulatory, enforcement, and industry perspectives)
• Support the TCB team as required in ensuring that the teams operational effectiveness is maintained

Operational

• Receive, assess, triage, log and respond to court orders and other regulatory, judicial and legal documentation submitted by global issuing authorities
• Operate the Court Orders Case Management System ensuring that all cases are correctly documented and managed end to end in compliance with legal, regulatory and internal policies, procedures and processes
• Work with other specialist teams across Barclays in order to collate all data that is subject to the Court Order to ensure that Barclays complies with said Court Order within judicial directed timescales
• Carry out 4eye checks with team colleagues to ensure that all information released is done so in line with global data privacy laws and regulations
• Address and where appropriate escalate complaints, issues and problems to the Team Leader or relevant channel to achieve the best possible outcome for internal and external stakeholders, in line with Regulation and Barclays policy and best practice
• Act as a subject matter expect to other areas of the Bank that may have received a Court Order directly from an issuing authority, outside of normal process
• Promote and demonstrate strict adherence to security and confidentiality requirements and protocols in the processing and release of sensitive information.
• Contribute to a supportive and proactive working culture by sharing knowledge and expertise with other team members and providing training to colleagues when necessary
• Contribute to and where required, produce management information reports in order to drive operational improvements and / or to identify and mitigate threats directed at Barclays, our colleagues and our customers
• Work closely with other Global Investigations, Financial Crime, Fraud and Legal Teams to support criminal identification and disruption efforts. Demonstrate excellent behaviours and positively embracing and contributing to the Criminal Disruption change program

What were looking for:

Professional Experience

• Proven experience in an operations role assessing and responding to legal and regulatory requests for information in compliance with legal, regulatory and internal policies and standards
• Experience of managing and handling confidential information; understanding the need for confidentiality in relation to sensitive information and requests for information
• Proven experience of assessing and conducting investigations gained from a corporate, civilian law enforcement or military law enforcement role
• Demonstrate ability to operate under pressure with demanding concurrent deliverables
• Proven experience in undertaking direct stakeholder contact- via face-to-face meetings, phone calls and emails, maintaining excellent communication skills
• Experience of banking and financial crime is preferred but not essential

Technical expertise

• Excellent written and communication skills, with the ability to communicate and negotiate with all stakeholders
• Clear and demonstrable understanding of the Court Order process and the legal requirements for responding to a Court Order
• Clear and demonstrable understanding of global data privacy, data protection, confidentiality regulations
• Expert knowledge of case management and why it is required from a judicial, regulatory and business perspective
• Understanding of risk control, detection, prevention and mitigation practices
• Computer literate with knowledge and experience of using Microsoft Windows
• Experience using Investigations Case Management packages to an intermediate level or above

Skills that will help you in the role:

• Experience of investigations and clear decision making in a highly regulated control environment, whether that be from a corporate, civilian or military law enforcement background
• Excellent time management skills: must manage workloads effectively to complete complex and high-priority tasks within target timescales
• Must have excellent written and verbal communication skills in order to engage and negotiate with stakeholders in a multinational and multicultural organisation
• Strong experience of working with information and case management systems to a high level

Desirable skills/Preferred Qualifications:

• Excellent time management skills: must manage workloads effectively to complete complex and high-priority tasks within target timescales
• Must have excellent written and verbal communication skills in order to engage and negotiate with stakeholders in a multinational and multicultural organisation
• Strong experience of working with information and case management systems to a high level

Where will you be working?
Pune

Be More at Barclays
At Barclays, each day is about being more - as a professional, and as a person. Be More @ Barclays represents our core promise to all current and future employees. Its the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.
Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.
Purpose, Values and Mindset

We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.
Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.

Respect
We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.
Integrity
We operate with honesty, transparency and fairness in all we do.
Service
We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.
Excellence
We champion innovation, and use our energy, expertise and resources to make a positive difference.
Stewardship
We prize sustainability, and are passionate about leaving things better than we found them.

Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.

Empower
Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.
Challenge
Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.
Drive
Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.

#Cyber and Security

Barclays