Course Counsilor Cum Telecaller

Year    KL, IN, India

Job Description

Company name : TISAT Group

Company Overview:

TISAT Group is a leading institute specializing in Quality Assurance, Quality Control, and Oil & Gas training. With multiple locations across Kerala and Tamil Nadu, including Kollam, Pathanamthitta, Ernakulam, Cochin, Idukki, Trivandrum, Kottayam, Nagercoil, and Marthandam, we are committed to providing high-quality education and training to our students.

Responsibilities :

• Open the office promptly at 9:00 AM and ensure readiness for the day's operations.
• Switch on lights and fans to create a conducive working environment.
• Check the cleanliness of the office premises and tidy up if necessary.
• Arrange books and other materials in the office for easy access.
• Water indoor plants to maintain a pleasant atmosphere.
• Maintain a schedule for cleaning and other maintenance works.
• Record walk-in inquiries in the register, including name, address, phone number, email, and interested course.
• Provide details about courses and fee structures to walk-in inquiries and schedule short demos with respective faculty members.
• Motivate candidates to join courses and facilitate the admission process.
• Assist candidates in filling registration forms and collecting necessary documents and fees.
• Follow up with candidates until admission is confirmed.
• Register phone inquiries and advise callers to attend demonstration classes.
• Follow up with phone inquiries until admission is confirmed.
• Process online admissions and ensure required documents and fees are collected.
• Conduct outbound calls to a minimum of 120 candidates daily for course counseling and admission follow-up.
• Send promotional materials like posters, brochures, and videos to interested candidates.
• Ensure at least one staff member is present at the front office during lunch break (1:00 PM - 1:30 PM).
• Maintain candidate documents securely and neatly.
• Handover admission details and billing information to the manager daily and report to the director.
• Achieve monthly admission targets set by the management.
• Ensure proper closure of the academy by 5:00 PM, including securing doors and windows and shutting down computers and electrical appliances.

Job Type: Full-time

Pay: ?15,000.00 - ?20,000.00 per month

Schedule:

• Day shift
• Weekend availability

Supplemental Pay:

• Performance bonus

Education:

• Bachelor's (Preferred)

Work Location: In person

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Job Detail

  • Job Id
    JD3482031
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    KL, IN, India
  • Education
    Not mentioned
  • Experience
    Year