Job Description

Looking for someone to handle a role as the backbone of our course delivery. We're on a mission to create transformative learning experiences, and we need someone who can turn plans into seamless, engaging experiences for students. As our Course Coordinator , you'll not only manage course logistics but also take full ownership of making every class, workshop, and event a standout.

If you're the kind of person who thrives in a fast-paced, always-evolving environment, loves the details, and is passionate about education, you might just be who we're looking for. You'll work directly with instructors, students, and our internal teams, balancing the fine details with big-picture planning to ensure every course runs smoothly and every event hits the mark.

Responsibilities:

• Oversee and manage daily course operations, ensuring seamless delivery and addressing any logistical needs.
• Coordinate with instructors, course authors students, and internal teams to align schedules, materials, and resources.
• Serve as the main point of contact for students, providing support throughout their course journey and promptly resolving inquiries.
• Continuously improve course implementation process and preparation of SOPs and best practices for course implementation.
• Organize and manage events related to the courses, including workshops, webinars, and networking events, ensuring each event runs smoothly and meets objectives.
• Identify & monitor KPIs to enhance student course outcomes, and coordinate with the internal team to ensure seamless performance.
• Create and maintain student data dashboards for easy stakeholder reporting and prompt escalation when required.
• Work with the sales and marketing teams to promote courses and events, contributing to lead generation activities.
• Collect and analyze feedback from students and event participants, and coordinate effectively with various teams to work on the required updates.
• Maintain accurate records of course and event activities, attendance, and performance metrics.
• Stay updated on industry trends to enhance the quality and relevance of course content and events.

Requirements:

• 2+ years of experience in course coordination , event management, or a similar role, ideally in edtech or education.
• Familiarity & knowledge with AI tools
• Strong organizational skills with the ability to multitask and manage multiple projects effectively.
• A knack for handling huge sets of data and knowledge of data-handling tools are preferred.
• Experience with Microsoft Office/Google workspace is required.
• Excellent communication and interpersonal skills, with a focus on customer service.
• Proactive, solution-oriented approach to problem-solving and attention to detail. You will be owning a department, which requires thinking on your feet and you to be transparent and accountable.
• Experience working in a dynamic startup environment is a plus.
• Familiarity with CRM and Project management tools is an advantage.

Location: Kochi, Kerala (Work from Office)

We are also accepting applications from Program Coordinators, Curriculum Coordinators, Learning Path Managers, Education Program Specialists, and Training Program Facilitators.

Job Type: Full-time

Pay: ?25,000.00 - ?30,000.00 per month

Schedule:

• Day shift

Experience:

• Course Coordinator: 1 year (Required)

Language:

• Malayalam (Required)

Location:

• Kochi H.O, Kochi, Kerala (Required)

Work Location: In person