Job Description

Outline of the Job

We are looking for a Retail Sales Executive to provide excellent customer service and sales for our business.

Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store's profitability.

Responsibilities

Greet and direct customers

Provide accurate information (e.g. product features, pricing and after-sales services)

Answer customers' questions about specific products/services

Conduct price and feature comparisons to facilitate purchasing

Cross-sell products

Ensure racks are properly displayed and fully stocked

Manage returns of merchandise

Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)

Inform customers about discounts and special offers

Provide customer feedback to the Store Manager

Stay up-to-date with new products/services

Requirements and skills

Proven work experience as a Retail Sales Representative, Sales Associateor similar role

Understanding of the retail sales process

Familiarity with consumer behavior principles

Basic math skills

Excellent communication skills, capable of building trusting relationships

Ability to perform in fast-paced environments

Job Type: Full-time

Pay: ?16,000.00 - ?18,000.00 per month

Schedule:

• Day shift

Supplemental Pay:

• Commission pay

Work Location: In person