A Counter Sales Executive is responsible for handling sales transactions directly with customers, often in retail or service-based businesses. Their duties typically include:
• Customer Service :
• Greet and assist customers who approach the counter or retail area.
• Answer customer queries about products or services, and provide recommendations based on their needs.
• Resolve customer complaints or issues in a professional and timely manner.
• Sales and Product Promotion :
• Promote and upsell products or services to customers.
• Inform customers about new arrivals, offers, or discounts.
• Meet sales targets and contribute to store sales goals.
• Processing Transactions :
• Handle cash, credit, and other forms of payment for purchases.
• Issue receipts and process returns or exchanges according to store policies.
• Maintain an accurate record of transactions and ensure the register is balanced at the end of the shift.
• Inventory Management :
• Monitor stock levels and inform supervisors of low stock or product shortages.
• Assist in restocking shelves and organizing products on display counters.
• Ensure products are labeled and priced correctly.
• Maintaining Cleanliness and Organization :
• Keep the counter area clean and organized.
• Ensure products are neatly arranged and easy for customers to access.
• Product Knowledge :
• Stay informed about the products or services being sold.
• Provide accurate information regarding features, prices, and availability to customers.
• Administrative Support :
• Complete paperwork related to sales and inventory management.
• Assist in handling customer orders and delivery arrangements if required.
• Compliance and Security :
• Ensure that all sales policies and procedures are followed.
• Handle merchandise and payments securely, minimizing errors or fraud.
Job Types: Full-time, Permanent
Pay: ?10,000.00 - ?20,000.00 per month
Schedule:
• Day shift
• Morning shift
Experience:
• total work: 1 year (Preferred)
• Sales: 1 year (Preferred)
Work Location: In person
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