Job Description

. ROLE AND RESPONSIBILITIES:

- Counsels the patients address their concerns & problems, give them best possible solutions, make them understand about the changes, improvement of the treatment.

- Regular Follow-up of All Leads in Recommended time.

- Weekly and Quarterly Meeting Attendance Compulsory

- To Achieve and Maintain Goal of Patient Retention Ratio.

- To Achieve and Maintain Goal of Lead Conversion.

- To Achieve Goal of Patient Conversion.

- To Handle and Resolve Patient Grievances in recommended period of time.

- To Follow & improve Standard Operating Protocols set by the organization.

- Get regular training & knowledge about all services.

- To achieve Business Goal.

- To ensure best patient experience.

- To attend training programs, workshops & other activities organized by the company

- Suggestions related to services to Patient & Cross selling of treatment packages to the patients.

- Regular calling to the patients

- Regular Updating of knowledge through Training.

- Provide best Hospitality to each and every patient.

- Be responsible for the welfare of each individual in the unit and do all possible to solve problems.

- To provide guidelines to patient to improve Skin health

- Improvement of Counseling Skill as Per Analysis of Audit Report.

- Updating of report on daily basis & analysis of the report

- To do ethical Counseling to the each and every patient

- Additional Responsibility Given by Management and Superior.

- For Category S (Small) clinics Counselor is Responsible for the all tasks of Front Desk.

- Cash Handling, Cash Deposit, General Administration Work.

- General Accounting Work.

- Taking Patient Photographs According Protocol and updating in Software

- Updating Daily, Weekly and monthly report regularly.

Job Type: Full-time

Pay: ?15,000.00 - ?20,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Fixed shift
• Morning shift

Supplemental Pay:

• Performance bonus

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Preferred)
• Counselling: 1 year (Preferred)

Work Location: In person