: \xc2\xb7 To attend all the in-bound calls/enquiries received through CRM, brief them about the academy and its USP\xe2\x80\x99s, about IAS course and its modules, mentor and hand hold them, address their queries, make them feel delighted and encourage them to enroll for the coaching. \xc2\xb7 To attend all the walk-in students, greet them well, brief them about the academy and its USP\xe2\x80\x99s, about IAS course and its modules, mentor and hand hold them, address their queries, make them feel delighted and encourage them to enroll for the coaching. \xc2\xb7 Listening to students\' academic, emotional, social, and behavioral concerns in an open and non-judgmental way. \xc2\xb7 Move a step ahead and find out the details of the target influencers (e.g., brother or parents of the students) and establish a communication with them. \xc2\xb7 Helping students to prepare for admissions applications and tests. \xc2\xb7 Encouraging students to attend to live classes to enhance the excitement level. \xc2\xb7 Strictly follow the SOP\xe2\x80\x99s and Protocol designed by the company \xc2\xb7 Regular follow up with the warm customers through verbal and digital means. \xc2\xb7 To meet the monthly and quarterly targets Desired Candidate Profile: \xc2\xb7 Qualified as graduate with 3 to 5 years of experience in counseling preferably in the IAS coaching or any other field in educational, career or mentorship counseling. \xc2\xb7 Pleasing personality, excellent communication and presentation skills and proficiency in English and Hindi languages \xc2\xb7 Well aware with the information on the educational aspects in general and IAS exam pattern in particular \xc2\xb7 Proficient in computer literacy with the hands on experience in MS Office and Outlook \xc2\xb7 Sincere in approach, positive attitude, a go-getter and adept in giving the delightful experience to the target audiences. \xc2\xb7 Well aware with the social media aspects of marketing \xc2\xb7 Ability to convince and aggressively close the admissions \xc2\xb7 Job Types: Full-time, Permanent Pay: \xe2\x82\xb925,000.00 - \xe2\x82\xb930,000.00 per month Benefits:

• Cell phone reimbursement

Schedule:

• Day shift

Supplemental pay types:

• Commission pay

Education:

• Bachelor\'s (Preferred)

Experience:

• total work: 5 years (Preferred)
• Counselling: 3 years (Preferred)

Work Location: In person