Here are some of the responsibilities of a customer care executive:
• Customer interactions : Handle customer inquiries, complaints, and requests
• Customer service : Provide accurate and complete information to customers
• Sales : Identify opportunities to up-sell accounts and generate sales leads
• Customer relationships : Build trust and sustainable relationships with customers
• Team management : Lead a team of customer service professionals and ensure they are adequately trained
• Surveys : Conduct surveys among customers and staff to gather metrics and improve the company
• Communication : Follow communication procedures, guidelines, and policies
• Record keeping : Keep records of customer interactions, process customer accounts, and file documents
• Equipment : Keep equipment operational by following established procedures and reporting malfunctions
Job Type: Full-time
Pay: ?20,000.00 - ?30,000.00 per month
Schedule:
• Day shift
Experience:
• customer care executive: 1 year (Required)
• Real estate Industry: 1 year (Required)
Language:
• English (Required)
Location:
• Noida, Uttar Pradesh (Required)
Work Location: In person
Speak with the employer
+91 9871942415
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