: Correspondence Writer
We are seeking a skilled Correspondence Writer to handle escalations and provide crafted responses. The ideal candidate will have experience in content writing, legal writing, or stenography, with a strong ability to manage and resolve complaints.
Key Responsibilities:
• Write and customize responses for escalations sent by the team.
• Identify and utilize appropriate legal jargon in responses.
• Handle complaints with a professional and strategic approach.
• Manage and resolve escalations effectively, identifying the appropriate channels and measures to address issues.
Qualifications:
• Minimum of 3 years of experience in response scripting.
• Previous experience in handling escalations.
• Experience working with U.S. clients is preferred.
• Proficiency in content writing with a focus on legal terminology is mandatory.
• Ability to work night shifts and in a work-from-office environment.
Job Type: Full-time
Pay: ?400,000.00 - ?600,000.00 per month
Jadwal:
• Night shift
Experience:
• total work: 3 years (Required)
• Legal Jargons: 1 year (Required)
Shift availability:
• Night Shift (Required)
Work Location: In person
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