Job Description

Overall Job PurposeSales Coordination delivers quality support to Sales Execution and Sales Steering with the aim to make it work.Job Specification - Key AccountabilitiesPreparing rate quotations, filtering of rate request to ensure cargo identified and quoted is align to company. aspirations and optimize vessel utilization in view of volume and profitability.

• To follow the Four Eye principle for all BCO/ tender contracts filed for MIN. Super user access/knowledge of FIS for checking rate terms and surcharges
• Day to day TM discussions
• Reviewing quotations on basis of contribution and imbalances aspects using FIS pre calculation
• Coordinating with Trade Management for service contract proposals and special rate offers
• Handling free time & waiver application
• Maintaining contracts and amendments
• Handling of Bids / Tenders
• Following up on account quotes and existing accounts in conjunction with all respective
• departments Filing/publishing rates, service contracts and amendments with the FMC
• Managing customer disputes including coordination with involved parties, e.g. Operations, Sales Execution
• Handling campaign management and coordinate mass mailings for customers
• Handling Customer Data Management (Organizational Catalogue)
• Handling updating of CRM with rate offers, customer follow ups done
• KPI performance and monitoring tabled and discussed during weekly 1 on 1 with manager /supervisor
• Any other Sales related tasks as requested by the Management Attending / updating day to day reports

Qualifications and Technical Job RequirementsTechnical Competencies

• Communication Skills
• Active knowledge of market, maritime documents, and commercial terms
• Active knowledge of sales techniques
• Minimum 5 years\' experience in a commercial role, preferably in the maritime sector
• Active knowledge of English maritime language
• Active knowledge of MS Office

Core Competencies

• Assertive negotiator
• Team player with a proactive attitude
• Result Driven
• Persuasiveness
• Empathy
• Ability to communication and collaboration
• Ability to work under pressure, goal and deadline driven
• Flexible
• Knowing your own strengths and weaknesses and capacity for self-criticism Representative

Competencies and ValuesHapag-Lloyd Values / Behaviors

• Care, Move, Deliver
• Positive attitude, can do attitude
• Proactive
• Energetic and good team spirit
• Enthusiastic
• Commitment to task
• High Integrity

Hapag-Lloyd