Job Description

W\xc3\xa4rtsil\xc3\xa4 is a world leader in marine technology and leading the industry\'s transformation towards a decarbonised and sustainable future. With the world\'s widest portfolio and service network, we - W\xc3\xa4rtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world\'s most efficient mode of transportation and that approximately 80% of world trade is carried by sea?We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?Business unit Parts and Field Service is a global organisation with harmonised ways of working and tools to deliver the best possible services for our customers. In our global team we value, respect, and embrace different opinions and diversity. Safety, environment, and wellbeing are our foundation, and we never compromise them.We are now looking for a dynamic Coordinator, Parts Coordination Management to join our skilled Parts Coordination Management team for a permanent role. The role will be based in Navi Mumbai, India, and in accordance with our hybrid work model.Your responsibilities for the role include, but are not limited to:

• Handle and coordinate quotes and orders according to working procedures and guidelines, and local requirements
• Ensure highest level of quality and response time for quotes and orders
• Ensure quality of spare parts sales documents.
• Actively follow-up the order book.
• Liaise with Sales about the content and terms of the offerings.
• Follow up and communicate parts deliveries information accordingly in a timely manner to customers.
• Follow up with supply chain of parts deliveries according to agreed process
• Maintain and develop knowledge of customer specific solutions and needs.
• Off hour support for spare parts (24 hr service)
• Fulfil responsibilities in the assigned expertise and ensure the transfer of knowledge within the teams.
• Use internal network within the expertise to escalate issues that may arise with in the expertise.
• Build profitable customer relationships in order to provide feedback and valuable information.
• Adhere to the way of working explained during the training period.
• Work towards Company reputation.

The below will enable you to succeed in this role:As an ideal candidate, you will shine in the role if they have following qualities:

• Education: Any graduate degree
• Work experience : Atleast 3 year in either Supply chain or customer service background.
• Professional certification in Supply Chain Management is seen as an advantage.
• Skills: SAP/ERP knowledge and Supply Chain understanding will be considered as a plus but it is not a prerequisite.

Other skills:

• Fluency in English is mandatory
• Parts order processes knowledge
• Spare parts material info
• Knowledge Inco-terms understanding

Why you & us?We at W\xc3\xa4rtsil\xc3\xa4 believe in empowerment, ownership and taking responsibility of our work. We support each other\'s growth and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative.We are authentic and honest, and we strongly believe in a diverse and inclusive work community where everyone can be their true self. We don\'t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition?Contact & next steps:Does this sound like the job for you? If yes, we hope to hear from you before the application deadline Thursday September 7th, 2024, by submitting your application in our Career portal. Our recruiting tool recognises the time zone where the job ad has been published and closes the application period according to the same time zone. We will be conducting interviews with qualified candidates throughout the process and aim to keep you informed along the way.Are you still wondering if you should apply and would like to get something clarified? Please reach out to Team Leader PCM Marine ME&SA, PCM Pereira Eva via email at eva.pereira@wartsila.com with any questions related to this position (only for questions from direct job applicants, applications through email will not be recorded or responded to).Last application date: 07.09.2024At W\xc3\xa4rtsil\xc3\xa4 we value, respect, and embrace all our differences, and are committed to diversity, inclusion, and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.This is W\xc3\xa4rtsil\xc3\xa4W\xc3\xa4rtsil\xc3\xa4 is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18 000 professionals, in more than 200 locations in 79 countries, shape the decarbonisation transformation of our industries across the globe. Read more on .

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