Co Ordinator
Year Noida, Uttar Pradesh, India
Job Description
b'
Dear Applicant..!! We are looking for individuals who possess the skills and qualifications outlined in the JD and who are excited about the opportunity to join our team. Coordinator
+91-XXXXXXXXXX
- The primary task of a coordinator is to get the cases through portal, calls & mails.
- Calling the clients for confirming the data(Vehicle No Vehicle make and model Number, Address of customer, How charges will be paid i.e. through client or customers)
- Create case on portal after discussing the same with the client
- Call to customer for taking appointment for Vehicle Inspection.
- Assigning case to field associate.
- After getting the required data from Field associates coordinator will put status(Date, Time, Format No. & Status Hold) and also will put her/his remarks and the same will be forwarded to Quality Assurance team for Report Generation.
- QC team will be sending the report to coordinators and coordinators will send the same to client or the same will directly go to client through portal.
- He / She must show the willingness to learn new things every time and then.
- Must discuss every matter with its supervisor or team leader to get any issue sorted
- Giving a resolution to the customers or clients should be the whole and sole responsibility.
- Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
- Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customer
- Should follow the TAT assigned
- Day shift
- Overtime pay
- Performance bonus
- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)
- Bachelor\'s (Preferred)
+91-XXXXXXXXXX
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD3055255
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationNoida, Uttar Pradesh, India
-
EducationNot mentioned
-
ExperienceYear