JOB DESCRIPTION

As a Coordinator I, you will be responsible for serving as the primary contact for customers as it pertains to their account information and expectations. Principal Accountabilities include, but are not limited to:

• Provides administrative support
• Accurately enters customer information in internal and external databases
• Create job or audit based on application request
• Review application for completeness
• Attains Key Performance Indicators and turnaround times outlined by the department
• Provides daily, weekly, and monthly reports to leadership
• Communicates customer expectations to appropriate parties
• Keeps knowledge current on scheme requirements and customer expectations
• Implements and recommends ideas and concepts for continuous process improvement from a customer and business perspective
• Performs routine administrative tasks as requested
• Performs other duties as needed

Education and Experience:

• 4 year degree
• 1-5 years of experience

Preferred Qualifications

• Experience in a customer-facing role
• Manage customer account
• Demonstrated interpersonal and communication skills (written and verbal) to effectively deal with multiple stakeholders.
• Exceptional attention to detail
• Excellent multi-tasking skills and highly organized with the ability set priorities to meet customer expectations
• Ability to work independently, follow through on all assignments and meet deadlines
• Proficient with Microsoft Office software, i.e. Word, Excel, PowerPoint, Outlook, etc.

ABOUT US
NSF is a growing global public health and safety organization. Our mission is to protect and improve human and planet health by enabling safe food, clean water and life-enhancing health technologies and products for millions of people around the world. We do so by developing standards, testing, auditing, certifying, and providing advisory services to clients in the food, water, health sciences and consumer industries.

Our nearly 3,000 employees provide services in over 180 countries through many of our global offices, at our 35,000 client sites, from home offices and in state-of-the-art laboratories. We\xe2\x80\x99re growing fast and expanding into new areas such as sustainability and digital. And that\xe2\x80\x99s where you come in. Come join a team that makes a difference in the world.

More information about NSF can be found at nsf.org

One of our core values is We Are One NSF. This means that while we\xe2\x80\x99re one team, we embrace the cultural, ethnic, language and demographic diversity that reflects the societies in which we live and work. NSF is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.





ABOUT THE TEAM

NSF provides expertise and accredited food services across the entire food value chain: from agriculture, animal welfare, aquaculture, dairy, and production through to processing, distribution, quality management, retail, and restaurants. As a pioneer in food safety, we help businesses thrive while achieving their food sustainability, compliance, and risk management goals.

Our certifications services cover the Global Food Safety Initiative, supplier assurance, foodservice equipment and nonfood compounds, and organic and Certified Transitional certification through Quality Assurance International (QAI). We also offer HACCP validation and inspection, label claims verification and certification, DNA and food package testing, and product and process development. Separately, we provide expert consulting, food safety training, and auditing in areas including food fraud and gap assessments, retail food safety, and brand standards.













JOB INFO

• 
  
  Job Identification
  1765
  
  Job Category
  Administrative Support
  
  Posting Date
  05/30/2024, 07:35 AM
  
  Apply Before
  06/30/2024, 07:34 AM
  
  Job Schedule
  Full time
  
  Locations
  
  
  
  142, Chimes Building, GURGAON, HARYANA, 122002, IN
  
  People Leader Position
  No
  
  Work Classification
  Hybrid