As a Coordinator I, you will be responsible for serving as the primary contact for customers as it pertains to their account information and expectations. Principal Accountabilities include, but are not limited to:
Provides administrative support
Accurately enters customer information in internal and external databases
Create job or audit based on application request
Review application for completeness
Attains Key Performance Indicators and turnaround times outlined by the department
Provides daily, weekly, and monthly reports to leadership
Communicates customer expectations to appropriate parties
Keeps knowledge current on scheme requirements and customer expectations
Implements and recommends ideas and concepts for continuous process improvement from a customer and business perspective
Performs routine administrative tasks as requested
Performs other duties as needed
Education and Experience:
4 year degree
1-5 years of experience
Preferred Qualifications
Experience in a customer-facing role
Manage customer account
Demonstrated interpersonal and communication skills (written and verbal) to effectively deal with multiple stakeholders.
Exceptional attention to detail
Excellent multi-tasking skills and highly organized with the ability set priorities to meet customer expectations
Ability to work independently, follow through on all assignments and meet deadlines
Proficient with Microsoft Office software, i.e. Word, Excel, PowerPoint, Outlook, etc.
ABOUT US NSF is a growing global public health and safety organization. Our mission is to protect and improve human and planet health by enabling safe food, clean water and life-enhancing health technologies and products for millions of people around the world. We do so by developing standards, testing, auditing, certifying, and providing advisory services to clients in the food, water, health sciences and consumer industries.
Our nearly 3,000 employees provide services in over 180 countries through many of our global offices, at our 35,000 client sites, from home offices and in state-of-the-art laboratories. We\xe2\x80\x99re growing fast and expanding into new areas such as sustainability and digital. And that\xe2\x80\x99s where you come in. Come join a team that makes a difference in the world.
More information about NSF can be found at nsf.org
One of our core values is We Are One NSF. This means that while we\xe2\x80\x99re one team, we embrace the cultural, ethnic, language and demographic diversity that reflects the societies in which we live and work. NSF is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
ABOUT THE TEAM
NSF provides expertise and accredited food services across the entire food value chain: from agriculture, animal welfare, aquaculture, dairy, and production through to processing, distribution, quality management, retail, and restaurants. As a pioneer in food safety, we help businesses thrive while achieving their food sustainability, compliance, and risk management goals.
Our certifications services cover the Global Food Safety Initiative, supplier assurance, foodservice equipment and nonfood compounds, and organic and Certified Transitional certification through Quality Assurance International (QAI). We also offer HACCP validation and inspection, label claims verification and certification, DNA and food package testing, and product and process development. Separately, we provide expert consulting, food safety training, and auditing in areas including food fraud and gap assessments, retail food safety, and brand standards.
JOB INFO
Job Identification 1765
Job Category Administrative Support
Posting Date 05/30/2024, 07:35 AM
Apply Before 06/30/2024, 07:34 AM
Job Schedule Full time
Locations
142, Chimes Building, GURGAON, HARYANA, 122002, IN
People Leader Position No
Work Classification Hybrid
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