Job Description

:1. Sales performance cultures: Ensure that the operations team aligns with the sales target and ensure that the sales team gets the excellent quality products as per the sales targets without any delay.2. Customer Delight through Excellent Quality and Robust Food Safety Culture: Foster robust food safety and excellent food quality culture that enhances great customer experience.3. Absolute Human Safety: Ensure absolute human safety culture at all workplaces.4. Operational Efficiency and Effectiveness Ensure that the operations run efficiently, effectively, and aligned with the business goals.5. Strategic Implementation: Translate company's business strategy into actionable plans and ensure its execution.6. Performance Management: Monitor and evaluate the performance of all departments under operations aligning to the sales performance.7. Culture, Leadership and Team Development: Foster a culture of inspiration, people care and development to create a strong and confident operations team with dynamic leadership.8. Process Improvements and Innovations: Identify opportunities for process improvement and drive Innovations within the organization.9. NPD: Passionately drive new product development.10. Finance: Plan and manage the organization's budget, control costs, and improve overall financial performance of operations.11. Risk Management: Identify and mitigate operational risks to avoid any kind of delay in supplies to sales.12. Communication and Collaboration: Facilitate effective communication and foster collaboration culture across departments and within the leadership team.13. Regulatory Compliance: Ensure that all operations comply with relevant laws, regulations, and industry standards14. Procurement & Vendor Management: Optimize cost, ensure supply chain efficiency, implement best practices, manage vendor relationship, risk managementKey Competencies:1. An inspiring leader who believes in performance through people. He will ensure that all the teams are kept highly motivated who always believe in giving solutions and supporting its people during the tough times to keep their morale high.2. Comes with the ability of having strategic vision, operational expertise, marketing and sales acumen, with a deep understanding of finance & product costing.3. Strongly believes in collaboration with other business functions.Key KRA:1. Operational Efficiency: Operational Cost Reduction Measures the reduction in operational costs2. Financial Performance: Profit Margins-Tracdis gross and net profit margins3. Customer Satisfaction: Net Promoter Score Assess customer satisfaction and loyalty4. Supply Chain Management: On-Time Delivery Rate Monitors the of products or services delivered on time highlighting the effectiveness of SCM5. Employee Productivity Employee Productivity Rate Measures output per employee to check the efficiency and effective workforce managementIf matching above crieteria kindly share your CV to stephen.sajan@cielhr.com

Ciel HR