Job Description

Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleControl-M Administration at Kyndryl are project-based subject matter experts in all things infrastructure - good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally figuring it out. This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients.There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isnt specific to any one platform, so youll need a good feel for all of them. And because of this, youll experience variety and growth at Kyndryl that you wont find anywhere else.Youll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges - in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. Thats the kind of impact you can have!This is a project-based role where youll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, youll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that wont be an issue.Your future at Kyndryl
There are lots of opportunities to gain certification and qualifications on the job, and youll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions.Who You AreYoure good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, youre open and borderless - naturally inclusive in how you work with others.Required Technical and Professional Experienceo 5+ years of experience in Control-M Administration
o Install, configure, and maintain Control-M software and related components.
o Manage and optimize Control-M environments, including Control-M/Server, Control-M/Agent, and Control-M/EM.
o Monitor system performance and perform regular health checks.
o Troubleshoot and resolve issues related to Control-M and its integrations.
o Apply patches, updates, and upgrades to ensure system security and stability.
o Implement and maintain backup and recovery procedures for Control-M environments.
o Scheduling and Workflow Management:
o Design, create, and manage job workflows, schedules, and dependencies using Control-M.
o Coordinate with application teams to define and implement job scheduling requirements.
o Monitor job execution, identify and resolve job failures, and ensure timely completion of tasks.
o Develop and implement job scheduling best practices to improve efficiency and reliability.
o Create and maintain documentation for job schedules, workflows, and processes.
o Collaboration and Support:
o Collaborate with cross-functional teams to ensure seamless integration of Control-M with other systems and applications.
o Provide support and guidance to users regarding Control-M functionalities and best practices.
o Conduct training sessions and create training materials for end-users as needed.Preferred Technical and Professional Experienceo Bachelors degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
o Proven experience with Control-M administration and scheduling, including job creation, monitoring, and troubleshooting.
o Knowledge of Control-M components (e.g., Control-M/Server, Control-M/Agent, Control-M/EM).
o Familiarity with scripting languages (e.g., Shell, Python, Perl) for automation and job management.
o Experience with job scheduling best practices and optimization techniques.
o Problem-solving skills and the ability to work under pressure.
o Excellent communication and interpersonal skills.
o Certifications related to Control-M or workload automation.
o Knowledge of ITIL processes and best practices.Being YouDiversity is a whole lot more than what we look like or where we come from, its how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But were not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. Thats the Kyndryl Way.What You Can ExpectWith state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.Get Referred!If you know someone that works at Kyndryl, when asked How Did You Hear About Us during the application process, select Employee Referral and enter your contact's Kyndryl email address.

Kyndryl