JOB DESCRIPTION
Reporting to Control Manager - Commercial Banking in India, you will be part of an agile, future focused, and collaborative team. On any day of the week, you might assess the operational strengths and vulnerabilities involved in a recent acquisition, design enhancements to our business platform to support new and existing products, develop an advanced technology solution built with machine learning to drive process improvement, or proactively identify and respond to high profile issues or emerging risks of utmost importance to C-suite level committees. Job responsibilities:

• Develop project plans based on the business cases; monitor project progress and establish SLAs for the project closure
• Liaise with LoB Control Managers and other groups to close action items /conditions raised as part of Change governance & initiative process
• Evaluate and perform an end-to-end analysis of the WLS / CB programs risk and control environment to:
  • Perform Change Risk Governance & Change risk assessments (NBIA/ PSCM/ LRCM)
  • Implement change management protocols that addresses change, program and operational risk.
  • Identify significant gaps and weaknesses in the control environment,
  • Collaborate with control managers to build and implement the risk management strategies for the gaps & weaknesses identified.
  • Perform change risk assessment for obligations, policies, procedures & process changes
• Monitor compliance of regulations, policies and procedures relative to operational and regulatory risk exposure
• Perform reviews and deep dives into transitions and migrations to provide holistic and meaningful solutions for risk mitigation & process improvement
• Assist business in annual attestations of program and other control / procedure requirements
• Maintain awareness of significant risk and control issues within the business and integrate as appropriate into project efforts.
• Build/ Establish Key Risk Indicator framework to ensure appropriateness of Metrics and KPIs
• Deliver accurate status reports and appropriate risk reporting for monthly reviews and other reporting
• Assist in developing and documentation of Control & Operational Risk Evaluation mapping through participation in end-to-end process walkthroughs and deep dives with operations & control managers.
• Drive in building a proactive Risk culture and conduct training and awareness around risk management and mitigation
• Establish and reinforce control governance and reporting

Required qualification, skills and capabilities:

• Knowledge of investment banking products including Loans is preferred
• Knowledge of NBIA/ PSCM & CRA is preferred (for internal candidates)
• Bachelor's Degree with a minimum 12+ years relevant Banking and Financial Services experience
• Risk Certifications such as ORM/ PRM/ APRM/ CIA/ CRISC/ CORM will be an added advantage
• Project Management certification and Lean/ Six Sigma knowledge and experience is preferred.
• Experienced in consulting with project stakeholders, including the skills to facilitate compromises and resolve conflicting requirements. Strong consulting and stakeholder management skills, a client service philosophy, and the ability to build and foster internal relationships
• Experience in driving risk based process improvement using (not exhaustive) is preferred:
  • PARC techniques
  • FMEA
  • Process Mapping incl. Value Stream Mapping
  • Root Cause Analysis
  • Qualitative & Quantitative Risk assessment tools
• Experience end to end risk management life cycle including:
  • Knowledge of Risk Management Tools
  • Performing risk assessments
  • Risk Reporting and Dashboarding
• Good project/program management experience in operations environment. Might perhaps have experience managing large location strategy initiatives or programs.
• Experience in having responsibility for people and process elements, ideally a business project manager, who understands human change elements implicit in project delivery.
• Ability to operate effectively in a dynamic environment with tight deadlines, and can prioritize ones own work to achieve them.

ABOUT US

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the worlds most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants and employees religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.


ABOUT THE TEAM

Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.



Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.