Job Description

: Role Location - Bangalore

As the first line of defense for JPMorgan Chase & Co. (JPMC), Control Management prevents, detects and monitors operational, regulatory, and reputational risks. In support of operational excellence, we play a key role in meeting our client commitments and act as a driving force behind the strategic priorities that will future proof our business in an ever-changing global landscape.

Reporting to the Control Manager in the Controls and Continuity Services team you will be part of an agile, future focused, and collaborative team. On any day of the week, you might assess the operational strengths and vulnerabilities involved in a recent acquisition, design enhancements to our business platform to support new and existing products, develop an advanced technology solution built with machine learning to drive process improvement, or proactively identify and respond to high profile issues or emerging risks of utmost importance to C-suite level committees.

You are empowered to add value and make an impact from day one. In Control Management you are exposed to a stimulating and rewarding environment, where a wide range of investment and banking activities require engagement with cross-disciplinary teams to build creative solutions.

Our people-first culture underpins everything that we do. Here, you\'ll have the opportunity to grow your career, master new skills for the future, and join a diverse, inclusive community of professionals that embrace teamwork and innovation. You Will:

• Provide operational risk guidance and analysis for new business/products/initiatives/M&A
• Identify, assess, advise, and drive strategic solutions to increase efficiency and create a more resilient operating environment
• Ensure effectiveness of key controls and lead communications with regulatory and audit bodies, both internally and externally
• Oversee governance of business operational risks, escalating issues appropriately to line of business and Firmwide operating committees

Collaborate with senior business clients and partners across functional areas (e.g., Legal, Finance, Compliance, Risk) and geographies

Key Responsibilities

Risk And Controls

• Evaluate and perform an end-to-end analysis of the WLS / CB program\'s risk and control environment to

• Assess the environment,
• identify significant gaps and weaknesses in the control environment,
• Build and implement the risk management strategies for the gaps & weaknesses identified.
• Design and implement controls that are designed effectively and operate efficiently.

• Build a system of smart/ automated preventive controls to proactively manage risk.
• Implement change management protocols that addresses change, program and operational risk.
• Test and Monitor the Controls for Design and Operating Effectiveness.
• Build/ Establish Key Risk Indicator framework to ensure appropriateness of Metrics and KPIs
• Perform reviews and deep dives into

• Emerging risk areas and
• Transitions and Migrations to provide holistic and meaningful solutions for risk mitigation & process improvement
• Development and document Control & Operational Risk Evaluation mapping through participation in end-to-end process walkthroughs and deep dives with program/project managers
• Drive in building a proactive Risk culture and conduct training and awareness around risk management and mitigation (transaction life cycle, risk reporting, SOX, etc.)

• Establish and reinforce control governance and reporting
• Review Key Risk Indicator framework to ensure appropriateness of Metrics and KPIs
• Liaise effectively with stakeholders, internal and external auditors, 2LOD, GCC controls and regulators & drive conversations related to issues and MRAs identified.
• Monitor compliance of policies and procedures relative to operational and regulatory risk exposure

Talent

• Building and delivering awareness and training sessions to a large group of people managers and SMEs to ensure proactive risk culture
• Work on building end to end solutions using data analysis and other process improvement techniques
• Excellent working knowledge of audit, risk and operational management concepts and the ability to understand and interpret the impact of decisions, as well as identify and convey potential problem areas
• Demonstrated ability to communicate effectively to multiple levels of management, both written and verbal
• Ability to focus on the key issues and drive initiatives to conclusion
• Ability to lead, challenge and adopt a changing business landscape
• Strong relationship and negotiating skills

Innovation

• Identify and drive Process improvements and other initiatives
• Identifying alternatives, options, and different ways of looking at issues/problems and to seek alternative scenario\'s
• Ability to identify changes to processes and procedures to improve productivity and efficiency
• Drive on-going effort to innovate/automate controls

Key Skills & Attributes

• Bachelor\'s Degree with a minimum 8+ years relevant Banking and Financial Services experience
• Risk Certifications such as ORM/ PRM/ APRM/ CIA/ CRISC/ CORM will be preferred
• Lean/ Six Sigma knowledge and experience will be an added advantage

driving risk based process improvement using (not exhaustive) is preferred:

• PARC techniques
• FMEA
• Process Mapping incl. Value Stream Mapping
• RCA using (not exhaustive) 5 Why & Fishbone Analysis (and identification of critical Xs
• Basic QC tools (Scorecards, checklists, histograms/ time series etc.,)
• Qualitative & Quantitative Risk assessment tools
• Experience end to end risk management life cycle including:

• Knowledge of Risk Management Tools
• Designing and implementing controls across multiple teams and locations
• Performing risk assessments
• Issue management and Issue validation
• Building test scripts and scenarios for testing
• Risk Reporting and Dashboarding
• Candidates with knowledge of loan systems like Loan IQ/ ACBS will be an added advantage
• Knowledge of investment banking products including Loans is preferred

About Us:

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world\'s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team:

Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.

Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.

JPMorgan Chase