Job Description

JOB DESCRIPTION

J.P. Morgan Private Bank is a global wealth management leader that delivers the highest quality advice, service, capabilities and products to Ultra High Net Worth (UHNW) individuals and families around the world. We deliver highly customized and comprehensive solutions to help clients with the many complexities they face by leveraging the commercial and investment banking capabilities of the firm




The Private Bank Business Control Management team works in partnership with business, as the first line of defense against operational risks that have the potential to impact the Bank. The key responsibilities of the team include: ensuring that line of business has a sustainable and disciplined end-to-end control environment; partnering with the business to ensure control issues are remediated in a timely and sustainable manner; identifying and escalating control issues with a sense of urgency; and coordination of control effectiveness assessments. The team works in collaboration with all other control functions - Compliance, Risk Management, Internal Audit.


J.P. Morgan Private Bank is looking for a Control Manager based in Mumbai. The role will support International arm of the Business with touch points with teams based across the globe. This role is ideally suited to an individual with prior experience in Wealth Management with a good understanding of the management of Operational Risk and experience of control design and testing, project management and Issue management.
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Role Responsibilities:

• Controls support to International Private Bank Operations In Mumbai with additional support to global teams.
• In partnership with key stakeholders, perform end-to-end analysis of the business' risk and control environment to strengthen the control environment.
+ For control deficiencies, work with the business to identify significant gaps and weaknesses and determine root cause of control breaks. Additionally, clearly define both the issue and remediation plan with achievable target dates, tracking of progress against deliverables, challenge of mitigating actions and validation of action plan and issue completion
+ Ensure that remediating actions are appropriately and sustainably implemented.
• Management and ownership of a process within CORE (Control and Operational Risk Evaluation) framework including ensuring completeness of risks and controls identified, oversight of control testing relating to the process. Challenging the testing approach and acting as an intermediary between control performers and control testers.
• Work with global Control Managers to manage Internal Audit, Compliance and external regulatory exams. Facilitate global consistency and collaboration in risk and control coverage with controls managers in other regions and functions.
• Support management reporting.
• Develop and maintain effective working relationships with 2nd, 3rd lines of defense and control management peers across the globe region on specific projects and initiatives.

Qualifications:

• Bachelor's/Master's degree with equivalent experience required
• Relevant experience in financial services, the wealth management business, controls, or quality control / assurance
• Proficient knowledge of control and risk management concepts
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)

Skills:

• Communication/presentation skills
• Work autonomously to affect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment
• Project Management - ability to plan timelines, direct resources (including technology), and communicate various deliverables to multiple stakeholders
• Business knowledge - ability to understand the business / knowledge of regulation surrounding business
• Problem solving / Analytical skills - solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of information and propose recommendations
• Reporting / Analytics - ability to synthesize interpret, and present information to senior level audiences
• Ability to make subjective and informed decisions based upon output, influence stakeholders and justify decision making


ABOUT US

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.



We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.







ABOUT THE TEAM


J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.



Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.