About Wells Fargo Wells Fargo & Company (NYSE: WFC) is a leading global financial services company with $2.0 trillion in assets and offices in over 25 countries. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides asset management, capital raising and advisory, financing, foreign exchange, payments, risk management, and trade finance services to support customers who conduct business in the global economy. At Wells Fargo, we want to satisfy our customers\' financial needs and help them succeed financially. We also value the viewpoints of our team members and encourage them to be their best. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Learn more at our . About Wells Fargo in India & Philippines Wells Fargo in India & Philippines enables global talent capabilities for Wells Fargo Bank NA., by supporting business lines and staff functions across Technology, Operations, Risk, Audit, Process Excellence, Automation and Product, Analytics and Modeling. We are operating in Hyderabad, Bengaluru, Chennai & Manila locations. Role Description Control Senior manager is a part of Chief Control Executive organization (Central Control team), r esponsible for providing leadership for strategy and business enablement for the Control organization across India and the Philippines locations build and lead a team of professionals supporting all business and functional verticals . This individual must be capable of initiating action and managing change in a fast-paced environment. Strong relationship management, influencing, vision, and execution skills are required. A key differentiator will be the ability to understand and operate successfully in a complex, heavily matrixed corporate environment. The role requires a sense of urgency, passion for results, and personal accountability for achievement while having the ability to make timely and difficult decisions. Successful candidate will have ability to distill complex concepts into simplified/ targeted solutions, communicate those concepts effectively and ensure that all deliverables are met. They will use both vision and analysis to identify business problems and build compelling fact-based recommendations. They will also have a demonstrated ability to build and maintain strong credible relationships with key stakeholder groups. As a senior leader in Central Control team, the Control Senior manager is expected to have deep understanding of the operational risk programs such as Risk & Controls Self-Assessment (RCSA), Evidence Based Controls Evaluation (EBCE), Operational Risk Events (ORE), Issue Management (IM) and Key Risk Indicators (KRIs). This role will be based out of Bangalore Primary Responsibilities This position will be responsible for leading a team professionals and responsible for: Manage and develop a team of managers, experienced officers, and officers in roles with moderate complexity and risk in accomplishing goals and priorities associated with the functional area Engage and influence corporate heads, business heads, legal, audit, regulators, and industry partners associated with the function, or who are affected by its outcomes Identify and recommend process improvement and risk control development by managing and directing teams on strategy and execution of activities for the Change Center of Excellence Collaborate with and influence key stakeholders including managers Interact directly with relevant business groups Manage allocation of people and financial resources to ensure commitments are met and aligned with strategic objectives in of the Change COE Develop and guide a culture of talent development to meet business objectives and strategies Familiar with Risk and Control Self-Assessment framework Experience managing execution resources and overseeing their work Ability to manage stakeholder relationships and develop persuasive recommendations Experience evaluating the adequacy and effectiveness of policies, procedures, processes, systems and internal controls Familiar with various quality assurance techniques. Risk Management Certification Programs Ability to influence and consult internally. Strong risk and control fundamentals. Strong written and oral communication skills Required Experience 15 - 18 years of overall experience with a minimum of 10 years in Operational Risk Management & Compliance discipline, including experience in a captive unit of a MNC financial institution. Knowledge of operational risk & compliance framework, primarily in the banking industry and its related operations. Proficiency and understanding nuances of front-line control reporting. Demonstrate collaboration, strong negotiation, communication, presentation and influence skills ability to build and lead a team across multiple geographies Proven ability in exercising independent judgment and applying prudent risk mitigation principles Consulting experience with senior management teams. Ability to work well in teams. Self-directed, results driven, and comfortable with ambiguity i.e. comfortable taking a vague initiative and creating a definitive plan Strong influencing skills within a complex, matrixed environment able to gain support and cooperation and build effective business partnerships with all levels of team members to achieve results without direct organizational control Executive presentation, communication experience at Operating Committee level. Desired Qualifications Bachelor\'s degree or higher Master\'s degree/ relevant certifications Leadership Expectations at Wells Fargo As a Team manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will: Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them Accomplish management responsibilities, which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit\'s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US:All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our to learn more.
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