Job Description

:As a Control Management Associate, you\'ll be responsible for ensuring the line of business has a sustainable and disciplined end-to-end control environment, identifying and escalating issues with a sense of urgency, and partnering with the Business to ensure issues are remediated in a timely manner. The team assists in top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation.Job Responsibilities:

• Provide operational risk guidance and leadership support for the end-to-end execution of the Risk & Control Self-Assessment, including control breaks and resolutions, to reduce financial loss, regulatory exposure, and reputational risk
• Identify, assess, advise, and drive strategic solutions to increase efficiency and create a more resilient operating environment
• Ensure effectiveness of key controls and lead communications with regulatory and audit bodies, both internally and externally
• Oversee governance of business operational risks, escalating issues appropriately to line of business and Firmwide operating committees
• Collaborate with senior business clients and partners across functional areas (e.g., Legal, Finance, Compliance, Risk) and geographies
• Conduct frequent side-by-sides with the business(es)

Required qualification, skills and capabilities:

• Bachelor\'s degree or equivalent experience required. 3-7 years of experience in financial services industry with background in controls, audit, quality assurance, operational risk management, or compliance preferred; or equivalent subject matter expertise in a relevant business related function/operation
• Proficiency working in Microsoft Office Suite (Word, Excel, PowerPoint)
• Strong problem solving and analytical skills
• A curious mind that prefers to go deep to understand details
• A positive attitude and team spirit with exceptional interpersonal and collaboration skills
• Process Mapping - ability to utilize technology (e.g. Signovio) to visually create the end to end processes
• Control Management - ability to understand a process and associated risks to inform control design, understanding root cause/identifying control breaks, developing timely and sustainable solutions, writing action plans, change management, process analysis etc.
• Business Knowledge - ability to understand the business/knowledge of regulations surrounding the business
• Data & Analytical Skills - solid critical thinking, attention to detail and analytical skills; ability to utilize technology (e.g. Alteryx) to query data, synthesize the data and formulate appropriate conclusions

About Us: J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world\'s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as mental health or physical disability needs. Visit our for more information about requesting an accommodation.About the Team: Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We\'re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

JPMorgan Chase