Welcome to Veradigm! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Veradigm is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information. Veradigm Veradigm is here to transform health, insightfully. Veradigm delivers a unique combination of point-of-care clinical and financial solutions, a commitment to open interoperability, a large and diverse healthcare provider footprint, along with industry proven expert insights. We are dedicated to simplifying the complicated healthcare system with next-generation technology and solutions, transforming healthcare from the point-of-patient care to everyday life. For more information, please explore Veradigm.com. The primary purpose of this role is to-
Provide product support to customers via the telephone and/or Internet (e.g., instant message, email)
Application/Infrastructure/Database monitoring
Assess nature of product or service issues and resolve support problems.
Maintain lo
g of product issues and conveys customer feedback to product development staff
Skills \xe2\x80\x93
Excellent communication skills
Good analytical and troubleshooting skills.
Application/Infrastructure/Database monitoring would be an added advantage.
Perks:
CTC- 23,391per month
Certificate on completing internship.
Conversion as an FTE depending upon performance and the business within 6 months to 1 year with a package of 4 to 4.5 LPA (which happens in 99% cases)
Shifts - Ready to work in US shifts in 24x7 operational Support environment for 5 days in a week via work from office. We are an Equal Opportunity Employer. No job applicant or employee shall receive less favorable treatment or be disadvantaged because of their gender, marital or family status, color, race, ethnic origin, religion, disability or age; nor be subject to less favorable treatment or be disadvantaged on any other basis prohibited by applicable law. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce. Thank you for reviewing this opportunity! Does this look like a great match for your skill set? If so, please scroll down and tell us more about yourself!
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