Roles and Responsibilities

• Collaborate with Content, Development and Product Teams.
• Lead strategic client accounts and regular client interactions.
• Document client requirements and client interactions.
• Engage with key stakeholders such as data strategy and support the Content Initiatives.
• Take end to end ownership of data related issues, including database infrastructure and maintenance procedures and knowing whom to involve from Content and/or Technology (Development).
• Partner with Customer Success teams and support them on pre-sales initiatives and other activities such as reviewing RFP and RFI submissions and client onboarding.
• Work closely with the various partners in the Development team. Handle requirements writing, project planning, project execution, UAT, defect fixing and delivery of projects.
• Provide direction in drafting requirements documents, cleanse activities, research and project initiatives.
• Translate external market policies, rules, changes in regulations and events into internal and operational requirements.
• Proactively discuss and call out any service issues using the appropriate channels. Take end to end ownership of the customer concerns.
• Develop a strong inclination towards various automation and simplification.
• Drive service excellence across Content teams for our customers internally and externally.
• Take the lead in assessing field comparison or data coverage comparisons with competitors. Provide a summary of findings/recommendations as needed.
• Represent the data groups in projects or discussions that significantly affect how data is stored, maintained and/or organized and provide expert-level contribution to these discussions.

Required Skills

• Good understanding of Corporate Actions Content, Content Distribution platforms and Products.
• ISO 15022 knowledge and its applicability across the asset classes.
• Excellent Project Management, Business Analysis and Requirement writing skills.
• Knowledge of SQL and or Python Skills.
• Excellent communication skills.
• Good analytical and problem-solving skills
• Experience in stakeholders\' management

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone\'s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants\' and employees\' religious practices and beliefs, as well as mental health or physical disability needs.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it\'s used for, and how it\'s obtained, your rights and how to contact us as a data subject .

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Job ID R0079266