Job Description

Who we are looking forThe Content Manager is responsible for assisting in the management of global Request for Proposal content through a disciplined review process coordinated amongst an extensive network of State Street subject matter experts (SMEs). In addition, the individual will work with Product, Sales, Legal and Marketing teams to ensure we are positioning State Street competitively for additional revenue opportunities. This position provides an opportunity to join the Chief Commercial Officer Sales Enablement organization with career development potential towards migrating into a Sales Support, RFP Writer or Sales role.Why this role is important to usThe team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. To make that happen we need teams like yours to help navigate employees and the organization as a whole. In your role you will strive for cutting-edge solutions, that are straightforward and scalable. You will help us build resilience and execute day to day deliverables at our best.Join us if making your mark in the financial services industry from day one is a challenge you are up for.What you will be responsible forAs Content Manager you will

• Responsible for keeping RFP database content current. Initiate and manage review cycles with appropriate SMEs in accordance with content management procedures.
• Ensure that the content is well-written, free of grammatical issues, adheres to our brand guidelines and compliance requirements. Offer suggestions to SMEs of ways to improve content.
• Discuss content needs, process, and future developments with SMEs; identify and train new contacts as needed.
• Establish relationships with Product, Sales, Business Unit Leads, Sales Support and Legal; develop a working knowledge of assigned content by participating in training opportunities and departmental meetings.
• Research and track new content submissions for potential inclusion in the database. Work with the Proposal Management teams to identify content development needs, new content resulting from RFPs (Close the Loop) and obtain feedback on SME engagement.
• Fully understand and leverage the technology tools used by the team
• Actively contribute/manage team/departmental activities and special projects by sharing experiences, new ideas and results.
• Organize and prioritize tasks and deliverables to ensure that deadlines are met.
• Perform other duties as assigned.

What we valueThese skills will help you succeed in this role

• Detail oriented, strong time management skills, ability to multitask, and works well in a deadline-driven environment
• Team player, self-motivated and able to take on various initiatives with minimal management oversight

Education & Preferred Qualifications

• Bachelor\xe2\x80\x99s degree with a focus in business administration or finance ; 1-2 years of related business experience
• Excellent written English and the ability to write and edit content so it is clear, concise and persuasive
• Familiarity with investment servicing products (e.g. global custody and fund administration)
• Provide excellent service and build strategic client partnerships based on knowledge of their needs and by exceeding mutual expectations
• Ability to acquire business knowledge quickly along with a demonstrated work ethic, integrity, and professional conduct.
• Solid technical skills; proven ability to learn new technologies and processes
• Broad familiarity and experience using Microsoft Outlook, Word, Excel, Power Point; knowledge of RFP software a plus

About State StreetWhat we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we\xe2\x80\x99re making our mark on the financial services industry. For more than two centuries, we\xe2\x80\x99ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You\xe2\x80\x99ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.Inclusion, Diversity and Social Responsibility. We truly believe our employees\xe2\x80\x99 diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.State Street is an equal opportunity and affirmative action employer.Discover more at StateStreet.com/careers

State Street