Job Description

Job descriptionSome careers have more impact than others.If youxe2x80x99re looking for a career where you can make a real impression, join HSBC and discover how valued youxe2x80x99ll be.HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.We are currently seeking an experienced professional to join our team in the role of Content Management Administrator - Assistant ManagerBusiness: Wealth & Personal BankingPrincipal responsibilities

• Build customer focused, engaging content in our Content Management System (CMS) according to supplied briefs.
• Ensure all content is accurate and adheres to copy and content standards.
• Communicate effectively with stakeholders at a local, regional and global level
• Delivery within scope and timelines

• The role holder will be required to work with relevant stakeholders to identify and mitigate risk on an ongoing basis.
• Ensuring that we treat customers fairly and place them at the heart of what we do
• Managing operational risk, related to people, processes and systems
• Incorporating and delivering in line with any legal or regulatory requirements
• Prepare project related documentation during the different stages of the project as required
• Ability to work in cross-functional teams. Strong interpersonal skills and drive for success

Requirements

• Experience of delivering digital best practice in areas such as content management (AEM mandatory), e-commerce, content strategy, web analytics, SEO, optimization.
• Experience of working with web publishing tools, content management systems, at least 3 years of specific experience with Adobe Experience Manager is mandatory and project management tools (Jira/Confluence or similar)
• Experience in sprint planning and Agile ways of working is advantageous
• Strong communication and stakeholder management skills, including the ability to communicate technical issues, resolve differences and influence stakeholders
• Ability to troubleshoot and facilitate the resolution of technical issues
• Experience in finance, banking or a regulated industry is advantageous
• Written and verbal communication skills. Ability to develop and effectively communicate complex concepts and ideas
• Ability to work in cross-functional teams. Strong interpersonal skills and drive for success.
• Strong analytical skills with business analysis aptitude. Knowledge and understanding of financial-services/ banking-operations is advantageous.

Youxe2x80x99ll achieve more at HSBCHSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.xe2x80x9dPersonal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.***Issued By HSBC Electronic Data Processing (India) Private LTD***

HSBC