Job Description

We are a team of UX professionals spanning Product Design, UX Research, Content Design, and UX Engineering. Together with our PM and Engineering partners, we create product experiences that are trusted, human-centered, and easy to usexe2x80x94enabling our users to manage, protect, and secure their digital environments with peace of mind.Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoftxe2x80x99s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customersxe2x80x99 heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world.Data Security, Compliance, and Data Governance are some of the most significant concerns for enterprises today. Microsoft Purview has been building momentum in this space over recent years, and already establishing ourselves as market leaders in most categories. As part of our evolution, we are innovating at a rapid pacexe2x80x94designing new experiences that span from the security professional to the consumer.As we continue to expand, the Microsoft Purview UX team is looking for a passionate and focused Content Designer 2 xe2x80x94an influential creator who can contribute to our UX team as well as our product in crafting intuitive experiences that create complex stories that feel effortless. If you are curious, customer-driven, thrive on collaborative cultures, and have a passion for complexity, come join our multidisciplinary team of creatives who are transforming the workplace.Responsibilities:Effective Communication

• Presents ideas and concepts at all stages of the design process (e.g., research and analysis, personas, design concepts, usability testing), adapting presentations for different audiences.

• Influences and sells work effectively to amplify capabilities, expand design thinking, and broaden the impact of work. Backs decisions and recommendations with data, and gathers feedback in design reviews with teammates and stakeholders to improve project results.

• Helps to facilitate brainstorming sessions and/or workshops to answer critical business questions through design thinking, rapid prototyping, and testing ideas.

Strategic Value

• Applies marketing strategy in helping to devise product positioning, messaging direction, and creative execution guidance for use within elements of and across the customer journey in any channel or experience.

• Uses design system patterns, brand voice principles, and style guides. Creates and extends style and usage guidance for their product area. Contributes to innovation and investment in the future of Content Design. Drives for simpler, modern, and better solutions.

Strategy

• Knows the product area and demonstrates knowledge of customer personas, their jobs/tasks/needs, how competitors meet those needs, and where their solutions fall short.

• Understands, envisions, and influences their product and its written content strategy within the team. Identifies customer needs and business requirements. Evaluates and guides product content to fulfill identified needs.

• Defines needs of product designs as the owner for a set of experiences/products based on multiple factors such as user insights and the business needs. Identifies needs that are not spoken and includes them in end-to-end design plan and process.

• Contributes to greater impact of content design across their team(s) and creates new opportunities. Concepts and iterates in design meetings to improve product designs and structure flows. Utilizes a variety of perspectives when concepting (e.g., Technology, Business, and Marketing). Works directly with Design and Engineering team members, program managers, and developers to define and iterate on new and existing product features. Shares learnings and collaborates with other designers to drive improvements. Facilitates fundamental tasks on projects with Design and Engineering team members, program managers, and developers to define and iterate on new and existing product features. Expands on the design system. Synthesizes concepting into a concise articulation of user wants and subsequent solutions.

Structure

• Supports the integration of User Experience (UX) thinking with design execution to produce usable and intuitive user interfaces. Collaborates with product owners and development team members to shepherd end-to-end experiences from concept to product shipment for products.

• Creates and optimizes sound Information Architecture (IA) for the purpose of coherent task completion. Structures product content, develops taxonomies, crafts navigation, names components/controls, and defines the messaging hierarchy to make information accessible, usable, and understandable.

Surface

• Uses digital and physical tools to demonstrate design to stakeholders and/or for research. Prototypes in accordance with company's brand and guidelines, and invents/improves guidelines when existing guidelines are unclear. Acts as a content design subject matter expert for their team, adding perspective such as tone in customer journey, and brand, and influencing design partners. Understands broader business landscape, and leverages knowledge to drive the success of the team. Crafts clear written communication to guide customers through an experience, and pairs with visual design. Develops domain knowledge of a product area and how to solve its problems. Begins to mentor peers in specific areas of expertise. Presents to teams such as Design and Engineering and/or customers to receive feedback and understand user needs.

• Drives a shared vision and tools to create, collaborate, and build effective products at scale. Executes against guidelines and tactics related to voice principles, terminology, and language usage.

• Begins to develop a synthesis of user insights and compares to data to identify larger issues.

• Drives terminology decision-making to bring an informed point of view, experience, and data/research. Communicates in a purposeful, concise, and conversational manner. Embeds key concepts, names, terms, and copy which are aligned with customers' intent and mental models. Advocates across teams for clear, concise, and meaningful language that is aligned with Microsoft's voice and style standards.

Qualifications:Required/Minimum QualificationsBachelor's Degree in Arts, Humanities, Digital Communications, UX Design, Human Computer Interaction, Communications, English, Journalism, or related field AND 1+ year(s) experience working in product or service design, copywriting, technical writing, writing (e.g. for marketing, advertising, e-commerce), brand design, or brand marketing OR equivalent experience.Additional or Preferred QualificationsMaster's Degree in Arts, Humanities, Digital Communications, UX Design, Human Computer Interaction, Communications, English, Journalism, or related field AND 3+ years experience working in product or service design OR Bachelor's Degree in Arts, Humanities, Digital Communications, UX Design, Human Computer Interaction, Communications, English, Journalism, or related field AND 4+ years experience working in product or service design OR equivalent experience.#MSFTSECURITYUXThe ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the .

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