Job Description

Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward \xe2\x80\x93 always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleJoin Kyndryl as an Application Consultant and become a catalyst for innovation and transformation. In this role, you\'ll be at the forefront of driving change and enabling our customers to harness the power of technology to achieve their wildest ambitions. From revolutionizing healthcare to shaping the future of finance, you\'ll collaborate with a diverse range of industries, tailoring cutting-edge solutions to meet each customer\'s unique needs.As a trusted advisor, you\'ll forge strong relationships with our customers, gaining deep insights into their business objectives and long-term aspirations. Armed with this understanding, you\'ll provide expert guidance on how technology can be leveraged to propel them towards unprecedented success. From aligning processes to technology to developing and deploying bespoke solutions, you\'ll be the visionary architect behind their digital transformation journey. Your expertise in application development and deployment best practices will ensure seamless integration and optimized performance.In this role, your impact will be immense. You\'ll conduct thorough needs assessments, uncovering the requirements for new applications or upgrades to existing ones, and document these specifications with utmost precision using cutting-edge Business Analysis (BA) methodologies. Whether it\'s crafting comprehensive use cases, tracing requirements meticulously, or visualizing process flows, your attention to detail will be unmatched.Drawing upon your exceptional analytical prowess, you\'ll gather requirements from stakeholders and masterfully translate them into functional and nonfunctional specifications. As the driving force behind our customers\' application modernization endeavors, you\'ll guide them through every step of the process, ensuring their systems are future-proofed and optimized for success. Your expertise will also come into play as you assist customers in selecting and customizing the perfect packaged solutions to fulfill their unique business needs.Collaboration will be your cornerstone as you work closely with application architects and development staff to bring your visions to life. Your keen eye for detail will shine as you analyze requirements, meticulously plan design and implementation work, all while adhering to time, cost, and quality targets. You\'ll consult with customers on compatibility challenges, such as hardware and operating system considerations, data conversion processes, and training requirements, offering them holistic solutions that align seamlessly with their budgets.In this fast-paced environment, you\'ll have the exhilarating responsibility of helping customers choose between multiple applications, including packaged solutions. Your sharp insights and discerning judgement will empower them to make informed decisions that drive their organizations towards unprecedented heights.Our consultants are restless for innovation. They are at the edge of technology, changing the way our customers implement business solutions \xe2\x80\x93 so, if you\xe2\x80\x99re a problem-solver, an innovative thinker, and a self-starter with a passion high impact assignments which align technology to business outcomes, then we want to hear from you! Apply today to join our dynamic team that has a host of exciting projects and customers waiting for you to work with them to solve complex transformation puzzles through technology.Your Future at Kyndryl
As an Application Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts \xe2\x80\x93 presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth.Who You AreYou\xe2\x80\x99re good at what you do and possess the required experience to prove it. However, equally as important \xe2\x80\x93 you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused \xe2\x80\x93 someone who prioritizes customer success in their work. And finally, you\xe2\x80\x99re open and borderless \xe2\x80\x93 naturally inclusive in how you work with others.Required Skills and ExperienceShould have 10-14 years of overall experience.Setup and Management of Monitoring (Sysdig) and logging (Fluentd/Splunk) solution for Kubernetes clusters.Helm Charts for deploying Applications on OpenShift Clusters.GitOps (ArgoCD) to manage Kubernetes/OpenShift Infrastructure as code.Architect and implement the server mesh design for Applications.Provide advanced level technical support to application teams using the OpenShift platform; Troubleshoot and resolve technical issue related to OpenShift platformWorkclosely with application teams to understand their requirement and provide guidance and recommendations to optimize their OpenShift deployment.Deep technical and business knowledge of industry directions and trendsCollaborate with other teams such as operations and middleware to ensure timely resolution of issues.Mentor and train other support engineers to improve their technical skills and knowledge of OpenShiftin on-call rotation to provide 24/7 support for critical issuesDevelop and maintain technical documentation, including knowledge base articles and best practices.Contribute to the development of automation tools and scripts to improve support processesMinimum Five years of recent experience in providing technical support for enterprise software applications.Minimum Five years of recent experience managing a medium to large scale container platform including experience with initial rollout, implementation of new patterns and images, automation, scale up/down, reporting on health and recommendations for healthy operations.Bachelor\'s degree from an accredited college or university is preferred.Strong experience with OpenShift, including installation, configuration, and troubleshooting.Solid understanding of containerization and KubernetesDemonstrated ability to engineer/solution CI/CD processes in an enterprise environment, preferably using GitHub Actions and/or Jenkins.Scripting experience with knowledge of some of the common languages such as Shell, Bash, Python and PowerShell; firm knowledge of the SDLC lifecycle is required, while coding experience with software development languages is preferred.5+ years of experience in application development and deployment5+ years in application migration and modernization5+ years in application architecture, middleware and data experienceVariety of technologies including BI, database principles, programming fundamentals, SQL, hardware/software, operating systems and networkingStrong technical acumen & deep working knowledge of Agile Methods, Service Architecture, and enterprise Cloud IntegrationStrong ability to influence, collaborate and build relationships with key stakeholders, vendors, and cross-functional teamsPreferred Skills and ExperienceSaaS application implementation experience: (Oracle E-Business Suite, NetSuite, Infor, Unit 4, PeopleSoft, Oracle Cloud ERP, SAP, Lawson, etc.)Application modernization tools, e.g. CASTExperience in using and implementing DevSecOps processesPast experience in assisting stakeholders in quantifying risks and developing mitigation and remediation strategiesBeing YouDiversity is a whole lot more than what we look like or where we come from, it\xe2\x80\x99s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we\xe2\x80\x99re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you \xe2\x80\x93 and everyone next to you \xe2\x80\x93 the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That\xe2\x80\x99s the Kyndryl Way.What You Can ExpectWith state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter \xe2\x80\x93 wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.Get Referred!If you know someone that works at Kyndryl, when asked \xe2\x80\x98How Did You Hear About Us\xe2\x80\x99 during the application process, select \xe2\x80\x98Employee Referral\xe2\x80\x99 and enter your contact\'s Kyndryl email address.

Kyndryl