Consumer Experience Representative
Job Description
ABOUT THE ROLE AND OUR TEAM:
The Ecommerce team in India supports the US Ecommerce in different functional areas such as merchandising, customer excellence (envelope design, order edits and approvals for printing) and invitation designing. As a part of consumer excellence, our team works on the orders sent across by couples for their invitation envelopes. We are looking for a capable individual with the ability to achieve 100% of daily productivity while maintaining stellar accuracy.
RESPONSIBILITY:
• Completing day-to-day orders received for envelopes within 24 hours TAT
• Edit/update the existing envelope orders as per the customers' suggestions
• Send proofs of completed orders to the customers
• Check the quality of the envelope order worked on by you or other team members
SUCCESSFUL CANDIDATES HAVE:
• Fluent in English & Hindi
• Basic knowledge and fluency of MS Excel and Internet
• Fast learner and multi-tasker
• Execution of work in a timebound manner
• Team player with a positive attitude to help drive team targets
• Attention to detail
• Graduated from a recognised institute/university
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Job Detail
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Job IdJD3382376
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationHR, IN, India
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EducationNot mentioned
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ExperienceYear