Job Description

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual\xe2\x80\x99s passions, growth, wellbeing and belonging. We\xe2\x80\x99re a technology company that leads with our humanity\xe2\x80\x94driving our business priorities alongside meaningful social, community, and societal impact.

Why Ciena:

• We are big proponents of life-work integration and provide the flexibility and tools to make it a reality with remote work and potentially, part-time work.
• We believe an inclusive, diverse and barrier-free work environment makes for empowered and committed employees.
• We recognize the importance of well-being and offer programs and benefits to support and sustain the mental and physical health of our employees and their families and also offer a variety of paid family leave programs.
• We are committed to employee development, offering tuition reimbursement and a variety of in-house learning and mentorship opportunities.
• We know that financial security is important. We offer competitive salaries and incentive programs, RSU\xe2\x80\x99s (job level specific) and an employee share option purchase program.
• We realize time away to recharge is non-negotiable. We offer flexible paid time off!
• Great work deserves recognition. We have a robust recognition program, with ongoing and enhanced awards for exemplary performance.

How You Will Contribute:

Ciena is looking for highly motivated and talented customer-facing Sales Engineering consultant focused on Ciena\xe2\x80\x99s packet optical portfolio. This is a great opportunity to consult and lead transformational packet optical architectures for customers in India given the evolving technology landscape in DCI interconnect, National long distance and metro network solution development with packet optical products. The consultant is expected to be able to clearly articulate Ciena\xe2\x80\x99s value proposition at all levels i.e. from engineers to CXOs. A self-starter and a thought leader, this role expects the candidate to work with minimum guidance and be able to lead and influence customers, the rest of the team with his/her technology and domain expertise.

Roles and Responsibilities:

• Accountable for the defined business outcomes within assigned territory or accounts
• Assist the account teams in identifying, qualifying, and engaging the customers at all levels both at a technical and business level.
• Coordinate and collaborate with various departments such as product management, engineering etc. to influence feature and function roadmaps for Ciena\xe2\x80\x99s packet optical portfolio.
• Act as a customer advocate to internal teams and a trusted advisor to the customers
• Assist in the assessment of potential product features, providing input on prioritization.
• Be capable of presenting to large audiences on the subject matter.
• Influence and capture customer applications to ensure the product fits with Ciena portfolio.
• Understand the evolution of Ciena\xe2\x80\x99s product portfolio and articulate these plans to customers at a senior level.
• Strong business development/commercial acumen to partner and support the regional strategy in moving into adjacent areas and evolving our packet optical Networking portfolio engagement.

What Does Ciena Expect of You?

• Initiative \xe2\x80\x93 You\xe2\x80\x99re a self-starter who works with limited direction and is committed to delivering against aggressive deadlines.
• Agility \xe2\x80\x93 You are readily able to make key decisions and manage competing and ever-changing account priorities and are largely driven by the software development process.

• Communication expertise \xe2\x80\x93 you have the ability to influence and tailor your message and ideas to the audience to ensure understanding and consensus.
• The flexibility to work independently and as part of a broader team \xe2\x80\x93 you thrive in a multi-disciplinary team environment, but are comfortable working independently as required.
• Relationship builder \xe2\x80\x93 With an ability to influence, you\xe2\x80\x99re able to get work done through others.
• A commitment to innovation \xe2\x80\x93 you keep abreast of the market and competitive developments and are always keen to formulate new ideas and problem solving.

The Must Haves:

• Technical Degree; B.E./B.Tech
• Expert in architecting complex Layer-0, layer-1, DCI , Metro and regional/ long distance transport Networks
• Should have a good understanding of ,Layer-2, Layer-3 technologies.
• 10 + years telecommunication industry experience
• Prior hands-on experience in planning, design or deployment of large L0/L1 control plane networks is a definite plus.
• Solid proven experience in the communication industry although must be commercially minded, the candidate will have a hands-on background with sales experience to add to the technical capabilities.
• Demonstrate decision-making and problem-solving skills.

Assets:

• Excellent written and verbal communication skills (English), both technical and non-technical.
• Ability to engage different market segments including but not limited to Datacenter, utilities, Tier 1/2/3 Operators, wholesale operator and enterprise.
• Telecommunication networks, Network management, & SDN (domain controllers) preferably with knowledge of network automation solutions.
• Ability to liaise with Ciena engineering personnel to capture new feature requirements, articulate the key feature requirements and position the Ciena solution to meet those needs.
• Relationship skills and ability to inspire trust and influence others including senior Execs.
• Expert level knowledge, of control plane based Layer-1, layer-0 networks, transport network automation, data center interconnects.
• Ability to drive RFP\xe2\x80\x99s and communicate technical quotations accurately.
• Understanding of competitive sales environment.

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Ciena