Job Description

About NeuraFlash: We are a leading AI and Consulting Partner of Amazon & Salesforce obsessed with helping our customers transform their contact centers with AI Powered Experiences. Our expertise spans across the Amazon ecosystem with Amazon Connect, Lex & Contact Lens and Salesforce ecosystem with Service Cloud Voice, Einstein Bots and Digital Channels, Service Cloud, Field Service, CPQ, MuleSoft, and Einstein Analytics. We are experts in building experiences grounded in data that transform and optimize the employee and customer journey. What sets NeuraFlash apart At NeuraFlash, our people form the core of our business and the soul of our brand. We hire individuals who inspire us and look at challenges as opportunities to create innovative solutions. You\'ll be provided with ongoing education and development opportunities via our Salesforce Partnership Program and mentorship programs created for our aspiring leaders. NeuraFlash is on the forefront of cutting-edge technologies and we understand by investing in you, we\'re investing in ourselves! You will: Work with our customers to define requirements, propose & deliver solutions Architect and build best-in-class implementations of DocuSign for Lead-to-Cash solutions Configure DocuSign Solutions using point-and-click tools available on the platform (e.g., Templates, Forms, Workflows, and Platform setup) Partner with our Lead-to-Cash and Artificial Intelligence team to create connected Salesforce solutions with DocuSign for our customers Ability to quickly acquire new technical expertise and understanding of latest DocuSign features and major launches Advise our customers of solution tradeoffs to assist in the cost / benefit analysis, taking into account business process, architecture, and IT operating model Acquire and maintain all applicable DocuSign Certifications Be a NeuraFlash evangelist in the DocuSign Community, and help us cultivate a company culture of success (company and personal) and fun Requirements 3+ years of experience working on project and consulting teams 2+ years of implementations experience of Conga or DocuSign Prior experience as a Consultant with Conga or DocuSign 2+ years of experience selling and delivering business solutions on the Conga or DocuSign platforms; demonstrated ability to speak to the delivery approach(es) and considerations for different sizes and scales of projects and clients across Salesforce clouds 3+ DocuSign and/or Conga certifications Experience in all phases of services delivery, software development, and testing life cycles Expert at project delivery, including all aspects of program management and the SDLC Experience in management of established technology and product departments with mature program management processes and standards for both Agile and Waterfall project methodologies Experience with building out project and program teams and organizing programs for success Experienced management with a strong history of mentoring others Background or relevant education in Operations, Legal, and Contract Management Preferred Skills Outstanding verbal and written communication skills to audiences of all levels including client-facing skills Passion for building software solutions with state-of-the-art technology Eager to embrace challenging situations and enjoys solving complex problems Excellent mentoring and leadership skills Proven ability to work cross-functionally What\'s it like to be a part of NeuraFlash Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, our India office, or you\'re one of over half of our NeuraFlash Family who work remotely, we\'re focused on keeping everyone connected and unified as one team. Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport We know that a perfect 9-5 isn\'t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done Collaboration: You have a voice here! If you work with a team of smart people like we do, it\'s a no-brainer to take suggestions and feedback on how to keep NeuraFlash thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small. Celebrate Often: We take our work seriously, but we don\'t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don\'t forget to slow down and celebrate the big things and the small things together. The \'Flashy\' Perks: Be in the right space: Work at the forefront of AI & Innovation on the Salesforce Platform. Growth: In 2021, we grew our team by close to 90%, and we plan to do the same again this year! There\'s no limit to where your career at NeuraFlash can go. L&D Program: We are invested in your success. This program was built to help our employees advance in their career in Salesforce and at NeuraFlash. Mentorship Program: Each new team member is assigned a mentor to help them acclimate at NeuraFlash. Monthly & Weekly Socials: We hold monthly & weekly virtual socials to have more opportunities to be together. Company Retreats: This looks a little different in the age of COVID-19 but we gather the entire company twice a year to share stories & visions for NeuraFlash. Location: NeuraFlash strives to provide you with the flexibility to work in the location that makes the most sense for your lifestyle. For those that prefer an office setting, this role may be based in any of our hub locations within the United States, India, and British Columbia, Canada. If you prefer to work from your home, we can accommodate remote locations anywhere in the United States for our U.S. based employees, and anywhere within British Columbia for our Canadian employees !

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