Job Description

Company Description"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor\xe2\x80\x99s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow\'s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"Connect AssociateAs a Connect Associate, you will Ensure speedy and courteous answering of incoming telephone calls both internal and external following the standard phrasesWhat is in it for you:
Employee benefit card offering discounted rates at Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21What you will be doing:

• To ensure that all guests and callers are provided with concise information concerning the services and facilities provided by the organization.
• To ensure all guest queries, enquiries and requests are attended to in a helpful and professional, yet warm and friendly manner.
• Provide quick and friendly service to callers and direct calls to the appropriate departments.

QualificationsYour experience and skills include:
Service focused personality is essential

Novotel