Concierge Associate
Year Bangalore, Karnataka, India
Job Description
Company DescriptionGrand Mercure Bengaluru at Gopalan Mall managed by Accor is located near the heart of Bengaluru with close proximity to major techparks and key commercial & residential bubbles 212 Modern & Lavish rooms including 29 one and two bedroom suites with private terrace 10 elegant meeting spaces including a quaint alfresco and open terrace that can cater from 20 - 400 guests.Features an all-day dining restaurant, cafe & alfresco, a fitness
centre, spa, swimming pool, an entertainment zone, library
lounge, art gallery and business centre
- Responsible for handling guests\xe2\x80\x99 luggage & greeting the guests as per guidelines & standard phrases.
- Perform all other assigned duties, and adhere to hotel\xe2\x80\x99s standards of performance, appearance, and conduct.
- Responsible for providing courteous and competent services to the guests.
- Any matter which may effect the interests of Grand Mercure Bengaluru at Gopalan Mall should be brought to the attention of the Management.
- Effectively communicate any problem, challenges, complaints / feedback immediately to the duty manager & other team members.
- Provide effective support to the team to enable them to provide a range of effective and efficient services.
- Respond to guest\xe2\x80\x99s queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
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Job Detail
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Job IdJD3310870
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBangalore, Karnataka, India
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EducationNot mentioned
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ExperienceYear