Serve as subject matter expert on E-commerce features like Cart, Checkout and Pricing solutions.
Provide support and expertise on various Secure Payment Integrations.
Ensure payment integrations are compliant with industry standards such as PCI and data protection regulations.
Design/Optimize Omni Channel oriented micro services for various buying options ex- BOPIS.
Design scalable and composable solutions for Checkout by integrating Pricing, Promotions, Payments and Cart products to all work together cohesively to provide seamless checkout experience, but yet working on a decoupled cloud-based services.
Collaborate with Payment vendors, SaaS vendors to build the solutions.
Collaborate with security team to ensure secure checkout, by recommending/designing various fraud prevention tools.
Collaborate with analytics team to monitor KPIs related to Checkout performance, conversion rate, cart abandonment etc.
Provide recommendations on A/B testing approaches for various checkout usecases.
Provide technical support and troubleshooting capabilities to development and support teams in any issue related to Checkout systems.
Develop and maintain documentation, processes that enhance operational efficiency.
Maintain up-to-date knowledge of industry trends, emerging technologies, and vendor solutions to effectively evaluate and recommend new and emerging technologies that can enhance the organization\'s capabilities leading to increased opportunities with the clients.
Ensure data standards align with industry standards, best practices, and regulatory requirements.
Support the creation of business proposals including the review and response to RFP\'s.
Skills required to contribute:Hands-on (Must have) 15+ years of working experience:
15+ years of experience with last 5-7 years in depth, and extensive experience of building secure Checkout micro services solution in Online Retail E-Commerce platforms.
Proven experience of migrating eCommerce applications from Monolithic to MACH based Composable Architecture, with specializing in Checkout micro services.
Experience with MACH compliant Ecommerce platform like CommerceTools, Flooid Commerce, Big Commerce is preferred however knowledge on similar MACH/SaaS systems will also be good.
Strong understanding of payment Integrations and Fraud prevention tools.
Hands-on experience in integrating various Payment systems ex- Digital wallets (Apple Pay, Google Pay), Buy Now Pay later, Net banking.
Experience in developing solutions using various data integration patterns in cloud, preferably in AWS however knowledge on GCP and Azure is also fine.
Experience in developing event-based solutions e.g., Kafka, IBM Middleware, AWS Event Bridge
Experience with any on-premises ecommerce platforms like Oracle e-commerce is added benefit
Experience in building caching solutions e.g. AWS Elastic cache, Redis, MemCache.
Good understanding of how an online e-commerce platform works end to end.
Experience in data monitoring tools like Dynatrace, AWS Cloudwatch, X ray
Proficient in developing scalable No-SQL databases e.g., AWS DynamoDB, MongoDB.
Working experience with REST, SOAP is must.
Working knowledge on data encryption, tokenization.
Working knowledge on securing APIs e.g., using OAuth, Certificates or API keys.
Experience of different API Management solutions (Amazon API Gateway, IBM API Connect, MuleSoft, Azure etc.) for Retail Vertical and implemented for different customers
Ability to provide strategic direction to business and IT teams on best practices for Ecommerce use cases.