We are looking for a dynamic Community Moderator to join our team and manage online communities for our ongoing projects across social media platforms. This individual will play a key role in engaging, growing, and nurturing our community, fostering meaningful conversations, and enhancing our brand's presence within the blockchain, crypto, AI, and Web3 spaces.
Key Responsibilities:
• Community Engagement: Build and maintain relationships with community members across multiple platforms, including Twitter, Discord, LinkedIn, Telegram, Reddit, and other relevant channels.
• Content Moderation: Ensure quality and relevance of conversations in our communities, moderating discussions, addressing questions, and providing timely responses.
• Content Collaboration: Collaborate with marketing and content teams to align community messaging with broader brand initiatives, helping create engaging posts, updates, and events.
• Feedback Collection: Actively gather and report community feedback to the product, marketing, and leadership teams to improve user experience.
• Monitoring & Reporting: Track, analyze, and report on key community metrics (growth, engagement, sentiment) and provide insights to inform future strategies.
Requirements:
• Experience: Minimum of 2 years in a community Moderation or related role, preferably in the blockchain, crypto, or tech industry.
• Social Media Savvy: Strong knowledge of social media platforms, trends, and tools, especially those popular within the blockchain community.
• Communication Skills: Excellent written and verbal communication skills, with the ability to adapt tone and message according to the audience.
• Customer-Focused Mindset: A passion for serving the community and enhancing user experience.
• Analytical Ability: Familiarity with community management tools and ability to track and analyze engagement metrics effectively.
• Proactive & Collaborative: Able to work independently and as part of a team, with a proactive approach to addressing challenges and creating new opportunities.
Preferred Qualifications:
• Blockchain/Crypto Knowledge: Understanding of blockchain, Web3, and AI technologies.
• SMM knowledge would be a plus.
Benefits:
• Competitive Salary
• Flexible Working Hours
• Professional Growth Opportunities
If you're a community-focused, proactive individual passionate about blockchain and ready to take ownership of our social engagement, we encourage you to apply. Join Blocktech Brew and help shape the future of decentralized communities!
Job Type: Full-time
Pay: ?15,000.00 - ?35,000.00 per month
Schedule:
• Day shift
Experience:
• total work: 2 years (Preferred)
Work Location: In person
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