Job Description

Company Description superU is an AdTech company that is pioneering the future of Advertising through its AI driven suite of products that helps AI chatbots monetize their users while simultaneously helping brands advertise to high intent audiences. Must have - Experience of building and growing Web3/AI communities Role Description This is a full-time on-site role for a Community Manager (Web3/AI) located in Bengaluru. As a Community Manager at superU, your day-to-day tasks will involve managing and engaging with our online community, monitoring and responding to customer inquiries and feedback, and organizing and moderating virtual events and webinars. You will also collaborate with cross-functional teams to develop and implement community engagement strategies and initiatives. Responsibilities: Community Engagement: Act as the primary point of contact for our community members, providing timely responses to inquiries, feedback, and concerns. Cultivate a positive and inclusive community culture by encouraging participation, collaboration, and constructive dialogue. Develop and implement strategies to increase community engagement and participation across various channels (e.g., social media, forums, Discord, Telegram). Content Creation and Curation: Create compelling and relevant content to share updates, news, and educational resources with the community. Manage content calendars and schedules to ensure consistent and timely communication. Event Management: Organize and host community events, including AMAs (Ask Me Anything), webinars, workshops, and virtual meetups. Community Feedback and Insights: Gather feedback from the community to identify areas for improvement and innovation. Analyze community sentiment and engagement metrics to derive insights and inform decision-making processes. Work closely with product and development teams to relay community feedback and advocate for user-centric product enhancements. Relationship Building: Establish and maintain relationships with key community stakeholders, influencers, and partners. Identify and engage with potential collaborators, ambassadors, and advocates to expand our community reach and impact. Education and Support: Provide educational resources and support to help community members understand complex concepts related to AI. Offer assistance and guidance to community members navigating our platforms, products, and services. Community Moderation: Enforce community guidelines and policies to maintain a safe, respectful, and productive environment. Address conflicts, spam, and other disruptive behaviors promptly and effectively. Qualifications 1. Experience working as a community manager in Web3/AI 2. Strong communication and interpersonal skills, with the ability to engage and connect with diverse audiences. 3. Experience managing online communities across multiple platforms (e.g., Discord, Telegram, Twitter, Reddit). 4. Excellent writing skills, with the ability to create compelling and concise content for various channels. 5. Familiarity with community management tools, analytics platforms, and social media management tools.

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