Community Manager
Year Lower Parel, Mumbai, Maharashtra, India
Job Description
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We are seeking a passionate and experienced Community Manager to oversee and nurture our community of designers, electricians, and light vendors . The ideal candidate will be adept at fostering engagement, facilitating discussions, and driving brand advocacy across various online and offline platforms. This role requires a combination of creativity, communication skills, and strategic thinking to cultivate a vibrant and supportive community around our products and services. Responsibilities:
- Community Engagement:
- Proactively engage with community members across social media platforms, forums, and other online channels.
- Respond to inquiries, comments, and feedback in a timely and professional manner.
- Foster a positive and inclusive atmosphere by encouraging meaningful interactions and constructive discussions.
- Content Creation:
- Develop engaging content tailored to the interests and needs of the community.
- Create and curate relevant posts, articles, videos, and other multimedia content to drive engagement and showcase product features.
- Collaborate with marketing and creative teams to ensure brand consistency and alignment with company goals.
- Community Growth:
- Implement strategies to attract new members and expand the reach of the community.
- Identify and leverage opportunities for partnerships, collaborations, and cross-promotion with influencers and other brands.
- Analyze metrics and insights to track community growth and engagement, and adjust strategies accordingly.
- Community Advocacy:
- Cultivate brand advocates and ambassadors within the community to amplify positive word-of-mouth and user-generated content.
- Encourage user-generated testimonials, reviews, and case studies to showcase the benefits and effectiveness of our products.
- Act as a liaison between the community and internal teams to relay feedback, suggestions, and feature requests.
- Event Coordination:
- Plan and coordinate virtual and in-person events, such as webinars, workshops, and product demonstrations, to engage and educate the community.
- Collaborate with sales and customer support teams to ensure seamless execution and follow-up.
- Day shift
- Performance bonus
- total work: 1 year (Preferred)
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Job Detail
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Job IdJD3300724
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationLower Parel, Mumbai, Maharashtra, India
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EducationNot mentioned
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ExperienceYear