Community Manager
Job Description
Job:Community ManagerLocation:HyderabadQualification: Graduate/Post Graduate:Excellent written communication skills
Ability to run focus groups on community strategy, GET customer feedback, identify priorities, and execute on overall strategy.
Access to Community. Ability to assess if content meets community guidelines and policies.
Ability to determine correct team to answer community questions. Experience with engaging with community members in a professional manner.
Ability to complete market research on successful communities. Experience driving community growth.
Advanced skills in hosting interactive webinars via Zoom, Google Meet - excellent logistics and facilitation skills. Advanced skills with managing a dynamic calendar.
Experience acting as a Community Advocate. Experience representing communities to departments.
Access to Community, Coveo, Tableau, and Google Sheets.
Experience developing and enforcing community guidelines. Ability to complete market research on community guidelines.
Customer service skills, and process for engaging customer support fo troubleshooting and escalation.
Manage thought leadership calendar, transition identified topics too real-time events (via webinars, podcasts videos, live events, etc. - use metrics to help drive relevant content
Excellent customer service skills
Excellent communication, collaboration, and influence skills - ability to connect dots with cross functional teams.
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD3320212
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationHyderabad, Telangana, India
-
EducationNot mentioned
-
ExperienceYear