About OnlineSales.ai At OnlineSales.ai , we are building the world\'s #1 Retail Media Technology and operate as a Vertical B2B SaaS player. Our platform hosts a comprehensive suite of Apps converging Advertising, Marketing and Demand Planning needs of 1000s of Merchants and Sales Channel Partners for Retailers and Brands respectively. We currently serve 50,000+ brands across 12 countries globally. About the role As the Community Engagement and Brand Manager, you will be the driving force behind building and nurturing our user community. You will be responsible for creating engaging events, managing public relations, driving internal employee branding initiatives, and fostering strong relationships with our customers to showcase their stories through testimonials, case studies, podcasts, and interviews. Your creativity, passion, and peppiness will be the key to creating a lively and welcoming atmosphere within our community. If you are a vibrant and enthusiastic professional with a flair for creativity, this role offers an exciting opportunity to make a lasting impact on our user community and overall brand perception. Join us in our journey to create a vibrant and engaging community that embodies the essence of our innovative tech startup. Key Responsibilities: Community Engagement: Plan and execute engaging community events, both hosted and industry-related, to foster connections among users and promote our brand. Monitor and respond to user interactions in community forums, social media, and other platforms to ensure a positive user experience. Develop creative strategies to encourage user participation, feedback, and advocacy within the community. Public Relations (PR): Develop and implement PR strategies to increase brand visibility and awareness in the market. Draft compelling press releases, media pitches, and articles to showcase our products and achievements. Build relationships with key media contacts and industry influencers to amplify our brand message. Customer Engagement: Proactively engage with customers to solicit testimonials, case studies invite them for guest interviews or podcasts to showcase their success stories. Collaborate with the marketing team to leverage customer stories in content marketing efforts and brand promotion. Internal Employee Branding: Collaborate with internal teams to develop and execute employee branding initiatives that foster a strong company culture and sense of belonging. Organize internal events and activities that celebrate our team\'s achievements and contributions. Qualifications: Bachelor\'s degree in Marketing, Communications, Public Relations, or a related field. 3-5 years of experience in community management, PR, branding, or a related role, preferably in a tech startup or innovative environment. Exceptional creativity, communication, and interpersonal skills. Demonstrated ability to plan and execute successful community events and engagement strategies. Strong organizational and project management skills to manage multiple initiatives simultaneously. Passion for building and nurturing relationships with users and customers. Why OnlineSales.ai Startup-y . We believe Startup is a mindset. It\'s about being scrappy, being nimble, solving tough problems with constraint resources and more. It\'s about working hard and playing hard Enterprise SaaS . Opportunity to work with a Enterprise Product SaaS firm with aspirations of growing 10x across the globe AI led Retail Tech . We are working to digitize & democratize one of the most exciting and growing vertical - Retail Tech leveraging data, machine learning and automation (culmination of ad-tech, mar-tech and analytics for Retail vertical) Meaningful work . This is not just a job. You can find a job anywhere. This is a place for the bold to get paid who make a real impact on business No red tape . Say goodbye to pointless meetings or political hoops to jump through. We\'re scrappy, believe in autonomy and empower our teams to do whatever it takes to do the unthinkable Problem Solving . We ignite the best in you. We exist not only to deliver meaningful innovation but to ignite and inspire the creative problem solver in you Quirky & fun . Enjoy new skills and hobbies like being a quiz master, playing board games, trying your hands on percussion, playing Djembe and spreading love within the org! Competitive Comp & Benefits . We know the power of compounding and are stubborn about building long-term relationships. Our compensation design is not only competitive but also prudent.
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