Communications Specialist
Year Arera Colony, Bhopal, Madhya Pradesh, India
Job Description
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"We are hiring Local candidates for Bhopal Location" A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Responsibilities
- Identify and assess customers\xe2\x80\x99 needs to achieve satisfaction
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Cold calling (outbound)
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Both for Fresher and experienced
- Fluent English Communication (mandatory)
- Strong Computer & Internet skills
- Who is available for a full-time (in-office) internship/permanent role
- Paid sick time
- Paid time off
- Day shift
- Overtime pay
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Job Detail
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Job IdJD3244466
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationArera Colony, Bhopal, Madhya Pradesh, India
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EducationNot mentioned
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ExperienceYear