Job Description

Greetings from REACH TALENT SOLUTIONS!!!

We are Hiring for Voice & US Accent trainer

Job Title: Communication Trainer (US Accent trainer)

Experience: 2 to 3 Years in Voice and US Accent Training

Qualification: Graduate or Higher

Location: Chennai (Anna Nagar)

Notice period: Immediate Joiners

Key Skills :

Training, ISMS, Softskills Training, Accent Training, Web Development, Application Development, ITES, Customer Experience, Technical support, Monitoring

Responsibilities:

• Conduct Voice & Accent training which includes voice modulation, accent neutralization, correct grammar & pronunciation, listening, and comprehension
• Conduct Soft Skills training which includes phone etiquette for the employees.
• Phone monitoring and assessment to understand the training needs.
• Conduct customized training sessions based on the assessment done by the QA team/CSAT team and Operations/Team managers.
• Conducting one to one counseling with the agents to guide them on grammar, voice modulation, accent or on providing excellent Customer experience.

Required Skills:

• Excellent command over spoken English and written
• Should be able to handle training on Voice & Accent which includes voice modulation, accent neutralization, correct grammar & pronunciation, listening and comprehension
• Should also be able to handle training on phone etiquette, Soft Skills and Customer experience
• Applicants must be willing to work in flexible shifts.

If candidate interested can send their resume to below mentioned details,

Contact Number:6369713177/rtssangeetha24@gmail.com

Job Types: Full-time, Permanent

Pay: ?25,000.00 - ?30,000.00 per month

Benefits:

• Food provided
• Health insurance
• Provident Fund

Schedule:

• Monday to Friday
• Night shift
• US shift

Supplemental Pay:

• Performance bonus

Experience:

• Teaching: 2 years (Preferred)
• total work: 2 years (Preferred)

Language:

• English (Preferred)

Work Location: In person