Job Description

Job description

Job Title: Communication Executive

Company: Traahi Tapes

Location: Sector-37C, Gurgoan,

Job Type: Full-time

Experience: 1+ years

About Traahi Tapes :

Traahi Tapes is a dynamic and innovative start up media post production company specializing in Video Editing. Currently we are operating from home studio environment. We pride ourselves on delivering high-quality, visually stunning content that captivates and engages audiences. As we continue to expand our operations, we are seeking a talented communication executive to join our team.

Job Overview:

As a

Communication Executive

handling

inbound sales

majorly on

Fiverr

, your role revolves around effectively engaging potential clients, addressing their queries, and ensuring smooth communication to drive conversions.

Below are the key responsibilities:

1. Client Interaction & Lead Management

Respond promptly to incoming messages, inquiries, and service requests. Build Report with potential buyers and understand their requirements. Provide clear, professional, and persuasive communication to convert inquiries into sales. Follow up with potential leads to maintain engagement and increase the chances of conversion.

2. Sales & Negotiation

Explain service offerings, pricing, and custom packages based on client needs. Handle objections and negotiate effectively to close deals. Upsell and cross-sell relevant services to maximize order value.

3. Proposal & Order Handling

Draft well-structured and personalized proposals based on client needs. Assist clients in placing orders and guide them through the Fiverr process. Ensure proper documentation of client requirements to avoid miscommunication.

4. Customer Support & Relationship Management

Address client concerns, revisions, and clarifications in a professional manner. Maintain a positive experience to encourage repeat business and positive reviews. Build long-term relationships with satisfied clients for potential recurring projects.

5. Communication & Coordination

Collaborate with internal teams (e.g., service providers, designers, video editors) to ensure smooth project execution. Keep records of conversations and update order statuses for efficient workflow.

6. Performance & Market Insights

Analyze common client inquiries and suggest improvements in service descriptions. Gather feedback and suggest enhancements to improve service offerings. Stay updated on Fiverr trends and competitors to refine sales strategies.

How to Apply:

Interested candidates are invited to submit their resume, portfolio, and a cover letter highlighting their relevant experience at

. Email id : traahitapes@gmail.com

&

8178212182.

Job Type: Full-time

Pay: ?15,000.00 - ?25,000.00 per month

Benefits:

Flexible schedule
Schedule:

Day shift
Supplemental Pay:

Performance bonus Yearly bonus
Work Location: In person