Job Description

Careers that Change Lives

A career at Medtronic is unparalleled. We are purposeful, committed, and driven by a fundamental mission to alleviate pain, restore health, and extend life for millions worldwide. Join us and lead pivotal Salesforce initiatives at the world's foremost medical device company, where embracing challenges, achieving consistent progress, and pioneering innovations are part of our daily work.


As the Capability Owner for the Sales Enablement Systems (SES) Global Center of Excellence, you will manage and execute projects, collaborate with stakeholders worldwide, and ensure successful Salesforce implementations. This role requires robust experience with Salesforce, along with the ability to effectively work with cross-functional teams and manage projects from start to finish.


Our culture encourages every team member, regardless of role or title, to be bold, curious, accountable, and proactive. We tackle challenges head-on and innovate continuously to find solutions. If you join us, you will enjoy the flexibility of remote and hybrid working options, supporting both your professional growth and personal well-being.







A Day in the Life As a Global Commercial Training Instructional Designer, you will play a pivotal role in designing and developing comprehensive training programs tailored to the needs of commercial teams across various regions and markets. This role demands a deep understanding of instructional design principles, adult learning theory, and commercial operations. You will collaborate closely with subject matter experts (SMEs) and stakeholders to create engaging and effective learning experiences that drive performance and align with organizational objectives.


Curriculum Development: Design and develop comprehensive training curricula for commercial teams worldwide, covering areas such as sales techniques, product knowledge, market insights, customer relationship management, and negotiation skills.


Instructional Design: Apply instructional design principles to create engaging and interactive learning experiences, incorporating a variety of delivery methods such as e-learning modules, instructor-led training, simulations, videos, and job aids.


Needs Analysis: Conduct needs assessments to identify knowledge and skill gaps within commercial teams, collaborating with stakeholders to determine training priorities and objectives.


Content Creation: Develop high-quality training materials, including presentations, training manuals, scripts, and multimedia assets, ensuring accuracy, relevance, and consistency across all resources.


Technology Integration: Utilize learning management systems (LMS) and other technology platforms to deliver and track training programs, leveraging innovative tools and techniques to enhance learning outcomes.


Evaluation and Assessment: Implement evaluation strategies to measure the effectiveness of training initiatives, collecting feedback from participants and stakeholders to continuously improve and refine content and delivery methods.


Collaboration and Stakeholder Management: Partner with internal stakeholders, including sales leaders, product managers, marketing teams, and HR professionals, to align training initiatives with business goals and priorities.


Global Coordination: Coordinate training efforts across multiple regions and time zones, ensuring consistency in content and delivery while accommodating cultural and linguistic differences.


Compliance and Quality Assurance : Ensure that training materials and programs comply with regulatory requirements, industry standards, and organizational policies, conducting regular reviews and updates as needed.


Professional Development: Stay abreast of industry trends, best practices, and emerging technologies in instructional design and commercial training, continuously enhancing your own skills and knowledge to drive innovation and excellence in training delivery.


Must Have: Minimum Requirements

• Bachelor's or Master's degree in instructional design, education, business, or a related field.
• Proven experience in instructional design, preferably in a global commercial or corporate training environment.
• Strong understanding of adult learning principles, instructional design models (e.g., ADDIE, SAM), and learning management systems.
• Proficiency in e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate) and multimedia production software.
• Excellent project management skills, with the ability to manage multiple projects simultaneously and meet tight deadlines.
• Effective communication and collaboration skills, with the ability to work cross-functionally and build relationships with stakeholders at all levels.
• Analytical mindset, with the ability to conduct needs assessments, analyze data, and evaluate training effectiveness.
• Flexibility and adaptability to work in a fast-paced, dynamic environment with a global team.

Nice to Have • Knowledge of commercial operations, sales methodologies, and market dynamics is a plus.
Certification in instructional design or training (e.g., CPLP, CPTD) is desirable.
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About Medtronic





Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.




We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.




Physical Job Requirements




The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager, recruiter or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)